Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
petcube.com
Website
petcube.com
Category
Audio & Visual
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 80% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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So far it’s been great. It was an easy setup. The directions were very clear and I was able to setup in minutes. The angle is a little hard to place but got it figured it out! The app is user friendly too!
Response from PetcubeApr 23, 2018
Hi Sonika,
Thank you for your review. If you still need assistance with the angle or anything else, please don't hesitate to contact our Customer Care Team. We offer 24/7 assistance via phone at 1 888 447 2522, email at [email protected] and live chat at petcube.com
Kind regards
Petcube Team
DC
Danielle C.
Excellent Product!!
Excellent Product!!! One of the best purchases I've made. My dog loves the treats & it is nice to be able to watch what he does during the day. Every time he hears the treats begin to dispense he runs to the machine. It was really easy to set up and has worked flawlessly since then. The resolution on the camera is great and it is very user friendly. I have recommended Petcube bites to all of my friends with pets & will continue to do so because it's that great.
Response from PetcubeApr 20, 2018
Hi Danielle,
Thank you very much for your kind words and for recommending our product to your friends! Happy to read your dog loves it too!
If you need any help, don't hesitate to contact our friendly support team via email at [email protected]. We offer assistance 24/7.
Kind regards,
Petcube Team
CL
Charles L.
Great product; little bit too big
The camera is high quality and I love seeing what my dog is up to while I’m at work. It’s also fun flinging her a couple treats every now and then. I’ve had no issues using the app—overall I’m very pleased other than the overall size of the unit. It’s a bit bulkier than I had anticipated and I’m afraid my dog will knock it down one day when she’s upset for not receiving a treat.
Response from PetcubeApr 20, 2018
Hello Charles,
Thank you so much for your feedback. May I suggest you mount your device to the wall with the provided tool kit included in the Petcube Bites packaging to prevent your dog from reaching the device and knocking it over.
If you have any questions regarding mounting or anything else, our team will be happy to assist you. You can reach us at [email protected]
Best regards,
Petcube Team
LS
Laina S.
User Friendly and easy to install
This is a very user friendly device and very easy to set up. My dog instantly took to it and we loved the treat function. We also like that it has night vision and two way sound. Our dog perked right up when he heard our voice and listened to us after a few tries with the treats. I could see this being a wonderful tool as I go back to work to check in on my little guy.
Response from PetcubeApr 20, 2018
Hi Laina,
Thank you for your review and support! We are happy that your dog likes our product as much as you do.
Please note we offer 24/7 customer support through live chat (on our website petcube.com), phone (1 888 447 2522) and email ([email protected].
Kind regards,
Petcube Team
BO
Bonnie
Received my camera very fast
Received my camera very fast. Love the packaging and start-up instructions are very straightforward. The camera is nice and clear and the app is very intuitive.
Also quite easy setup process, but I had difficulties connecting it to WiFi. Luckily support was very helpful, so I managed to fix this issue pretty fast.
Would recommend it to all dog owners, who are scared to leave their dogs alone. I love checking on my dog wherever I want and talk to him.
Response from PetcubeApr 20, 2018
Hello Bonnie,
Thanks for taking the time to write a review. I am glad to hear our Customer Support Team was able to help you efficiently. May you need further assistance please find the different ways you can contact us 24/7 below:
- email: [email protected]
- phone: 1 888 447 25522
- live chat: on our website petcube.com
Best regards,
Petcube Team
OL
Oleh
Who Knew Cats Loved Lasers So Much?
When I got the Petcube Play I thought I’d use it mostly for the video camera, but I quickly found out that our cats are laser crazy! We’ve had a lot of toys in the past, but never tried lasers. I mean, they come running when they hear us connect so they can play. We’ve gotten some really hilarious videos too! They run and jump all over themselves and twist and turn in completely different directions to catch the almighty “red dot”. It’s our new favorite game… sometimes even when I’m home! I wish I’d known this “secret” before! If you’re considering the Petcube Play for your cats, give it a try! Your cats will thank you!
Response from PetcubeApr 20, 2018
Hi Darrell,
Thank you for taking the time to share your story! Very glad to hear your cats discovered their new favorite toy! I bet your videos of them are hilarious! If you need any help or have any questions, you can contact us at [email protected] and we will be happy to help you.
Best regards,
Petcube Team
AN
anicoleb1991
Checkin on the Pooch
It’s great! I’m moving into an apartment from living with my lifelong roommates (aka parents) so I got this before we move in to train her on it. It’s so much fun! And I love checking in on her and giving her treats. The camera quality is not always the best, due to connection and cell service, but it works for what you need it for even when it’s not the best.
Response from PetcubeApr 17, 2018
Hi there,
We are grateful for your support and we highly appreciate your feedback on the product.
Our team is working hard to deliver the best experience to Petcube users and we are constantly improving. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]
Also, feel free to drop us any further comments and thoughts on the products.
Best,
Petcube Team
AL
Alexandra
Petocube Bites is a smart device
Petocube Bites is a smart device which allows one to monitor what your pets are doing at home while you are away, talk to them via a microphone in the device, and even give treats. We have two pets at home, a puppy and a kitten, and the device helps us monitor both, including any mischief they might be engaging in. The ability to listen in helps also detect any mischief that might not necessarily visible, like them chewing on one of your favorite pairs of shoe (we actually were able to save a pair from certain destruction thanks to the device). The device is quite sturdy, and although it was knocked over by the cat a couple of times during the last week, from a height of about 1 meter, it was survived unscathed, The biggest plus of the device is the microphone and the ability not to just observed but also to communicate with my pets while I am away. Petocube is a great toy for both the pets, and yourself. It gives you the ability to a get a glimpse of them during the stressful workday, and get of a dosage of such needed positive emotions they generate in you.
Response from PetcubeApr 16, 2018
Dear Alexandra
Thank you for your review! Don't hesitate to contact us with any questions about Petcube, you can reach us at 1-888-447-2522, 1-844-747-2823 or [email protected].
Best,
Petcube Team