Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
petcube.com
Website
petcube.com
Category
Audio & Visual
Location
San Francisco, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 80% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I am very satisfied with Petcube it’s…Easy to operate
I am very satisfied with Petcube it’s nice and clear Easy to operate
Response from PetcubeNov 19, 2018
Hi Angelo,
We wanted to thank you for your review. If you have any other questions, please reach out by emailing [email protected]. Your feedback and satisfaction matter to us.
To check out the most frequently asked questions about Petcube Play, please visit our site at http://www.petcube.com/support/.
Thanks again and have fun with your Petcube.
Best,
The Petcube Team
AM
Ally Marie K.
PetCube Review
We love our PetCube Play! We can interact with our dog while we’re away. He loves to chase the laser!
Response from PetcubeNov 9, 2018
Hi Ally,
Thank you for your feedback! We are happy to hear that you enjoy your Petcube Play. If you ever have any questions, please feel free to contact us at 1-888-447-2522 (24/7 and toll-free within the US and Canada) or [email protected] for assistance. Thank you!
Kind Regards,
Petcube Team.
JM
J M.
I think it is strange there is no Power…
I think it is strange there is no Power Button. A button would be preferred to just unplugging the device in order to take it offline. Also, the sound quality could be improved.
Response from PetcubeNov 6, 2018
Hi there,
My name is Anna. I am a Senior Support Agent at Petcube.
Thank you for your feedback and your note on the power button, we will take it into consideration! Regarding the sound, I recommend you trying to disable/enable the 'Reduce echo in camera calls' setting and see which one works better for you. If the issue with the sound persists, please email me at [email protected] and will do my best to help. Thank you!
Kind Regards,
Anna
Petcube Team.
AK
Alena K.
Couldn't recommend Petcube enough...
I have two cats and we have both Petcube types - the Play and the Bites. My boyfriend & I both work full time and these cameras allow me to give snacks to my little fur babies AND play with them, it's truly amazing. I highly recommend the Petcube for pet parents, especially those missing their babies while they're away at work.
Response from PetcubeNov 6, 2018
Hi Alena,
Thank you for your great feedback, it means a lot to us! Should you have any questions or need assistance, feel free to contact us at 1-888-447-2522 (24/7 and toll-free within the US and Canada) or email at [email protected]. We are always happy to help.
Have a nice day!
Kind Regards,
Petcube Team.
SM
Stephanie M.
Potty Training
We originally got this to watch our Great Dane puppy to make sure he wasn't tearing up the house, but we have found ourselves using it for so much more. We love the chat feature and the ability to throw him a treat if we are away from the house. It has also taught us some tendencies he has so we can recognize when to take him out before he goes to the bathroom in the house. This part has been great while potty training.
Response from PetcubeNov 1, 2018
Hi Stephanie,
Thank you for your great feedback! We know how important it is to train and look after your puppy and we're happy that the Petcube is helping you with it. Should you have any questions or need assistance, feel free to call us at 1-888-447-2522 (24/7 and toll-free within the US and Canada) or [email protected] for assistance.
Thank you!
Kind Regards,
Petcube Team.
WI
Willie
Cyber-Mops Jürgen steht auf quadratsches Entertainment
Das ist die Geschichte von Jürgen, meinem Cyber-Mops. Er ist sehr Technikaffin solange hinten Essen rauskommt. Zuerst war Jürgen noch relativ gelangweilt als der Petcube von Postboten gebracht wurde, viel mehr war er am Postboten interessiert. Aber nachdem der erste Happen aus dem Happenschleuderausgabe geflogen kam, war sein Fress-Interesse geweckt. Er ist trotz seiner Mopsigkeit sehr agil, zumindest wenn es ums Essen geht. Den ersten Funktionstest machte ich mit Jürgen während ich anwesend war, deswegen war es relativ spannend, als ich die Video/ Sprechfunktion von außerhalb anwendete. Er war erst ziemlich verwirrt, als er meine Stimme hörte, aber als die Happen kamen, verwandelte sich seine seine Verwirrtheit in Fressgeilheit. Es funktioniert wirklich super, vielleicht fast zu gut. Da er öfter versucht hat den Petcube genauer zu erforschen und von der Komode (zugegeben eine sehr flache) zu fegen, haben wir in jetzt fest an der Wand montiert und das funktioniert gut. Zusammenfassend kann man sagen: Stimme gut, Happen gut. Das eigentliche Produkt ist natürlich Nähe. Ich kann ihn beobachten und mit ihm kommunizieren und ich denke auch bei Jürgen etwas mehr mehr Nähe da ist, wenn wir nicht zu Hause sind.
DY
Donald Y.
Love my petcube device
I love my petcube device, however I had to buy a new one as the first I purchased it broke down and the return and replacement method has not been succesful. I had to buy a second one and still have to ship the deffective one.
The petcube company SHOULD replace those deffective petcubes with no need of the client sending the old one.
Response from PetcubeOct 19, 2018
Hi Donald,
We just wanted to thank you for purchasing the Petcube Play. Please contact me at 415-926-3169 or [email protected] so I can check on the replacement. I would happily assist you with that.
Best,
The Petcube Team
JR
JRobideaux
The Petcube Play sucks
The Petcube Play sucks. None of the promised functionality worked properly, save for the camera itself. I returned it the same day.
Response from PetcubeOct 17, 2018
Hi there,
My name is Anna. I am a Senior Support Agent at Petcube.
I am really sorry to hear that your Petcube Play didn't work properly. I would love to hear more about your experience and what was not working. Please, email me at [email protected] with more details. I hope to hear from you soon. Thank you!
Kind Regards,
Anna
Petcube Team.