Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Kathy C.
Awesome product and outstanding customer service.
Response from PetcubeMar 18, 2019
Hi Kathy, Thank you for your wonderful review! We love reading that you are enjoying your new Petcube. If you have any questions about the product, please do not hesitate to reach us at 1-888-447-252 or [email protected] for assistance. Take care, Petcube Team.
Lisa
I placed an order & received an email that they received the order. I have never received anything from them since. I have never received the dog food I ordered and when I sent an email inquiring, nobody ever got back to me. Would never order from this place again.
Response from PetcubeMar 13, 2019
Dear Lisa My name is Linda. I am very sorry about your experience with the order. I would love to give you a call to address the issue and make up for the inconvenience caused. Please contact me at [email protected]. I look forward to speaking with you! Linda Petcube Team
Disappointed U.
I WAS truly amazed and impressed with how well the petcube worked for the first 6 days. I was using it to keep on eye on a sick pet. By day 7 when my free trial was up is started "malfunctioning " and is now totally unreliable. Over 6 hours have gone by several times and no motion videos will record. 90% of the time it is "offline" or just won't show live feed. (Yes I have unplugged it multiple times and reset my internet) The petcube seems to be a PAY TO USE PRODUCT
Response from PetcubeFeb 25, 2019
Hi there, this is Marina with Petcube Customer Care team. Sorry to hear about your experience, this is definitely not right and I'd love the opportunity to help. Could you contact me at [email protected] and share your username with me? I'll do my best to get your Petcube up and running properly again. Thanks!
mrs yvonne N.
I purchased mine in June 2016. it worked great for a year then had so many problems I gave up using it for a year and tried it again but it was of no use. Petcube offered a no warranty replacement for $60. No way was I going to buy another if it only lasts a year. Better off buying a camera that watches over babies!
Response from PetcubeFeb 20, 2019
Hi Yvonne, My name is Linda. I am very sorry for all the issues you had with the camera. I would love to give you a call to address the issue and make up for the inconvenience caused. Please contact me at [email protected]. I look forward to speaking with you! Linda Petcube Team
Katy D.
I LOVE the Petcube it gives me so much comfort when I’m away. The laser light is great my cat loves it. She also gets so excited when I talk to her! Thank you for a good product!
Response from PetcubeFeb 20, 2019
Hi Katy, Thanks so much for your review! We are happy to hear your cat is having fun with the laser games and it warms our hearts knowing Petcube is giving you some peace of mind too when you're away from home 😊 If you have any questions about Petcube, please email us at [email protected] or call us at 1-888-447-2522. Wags and Purrs, Petcube Team
Kira G.
It’s cute and good customer service
Daniel V.
Perfect teamwork, and good quality
Dennis
Great camera for keeping an eye on your pet throughout the day. Motion sensor works like a charm and always gives you a notification of when your pet is in view. Night mode is pretty amazing.
Response from PetcubeNov 26, 2018
Hi Dennis, Thank you for sharing your feedback with us, we really appreciate it. We are glad to hear that you are enjoying your Petcube. Should you have any questions, feel free to contact us at 1-888-447-2522 (24/7 and toll-free within the US and Canada) or [email protected] for assistance. Kind Regards, Anna Petcube Team.
