Liz
Petcube customer service excellent.
Had an issue with a new faulty Petcube. Camera contacted customer service who were outstanding, they were prompt at replying and looking to see if they could pinpoint the issue and although they were not able to solve the problem which was a faulty camera. (The problem was solved by the supplier replacing the camera.) They were then quick and prompt to move my subscription to a new camera even though it was on Easter Sunday.
Response from PetcubeApr 19, 2022
Hi Liz, It was a pleasure serving you. We really appreciate you taking the time to share your feedback. I'll be sure to relay your message to the team. Thanks for placing your trust in us and your willingness to share. We hope you’ll recommend us to your family and friends. All the best, Petcube Team