Watch, talk, play, and treat your pet from your phone with 1080p HD video and night vision. Petcube home pet cams are perfect pet monitors for your dog or cat.
Petcube (petcube.com) has 751 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Mackenzie
Great customer service, the staff member helping us was very helpful and tested all options our issue could be.
Response from PetcubeJan 19, 2023
Hi Mackenzie, We are grateful for your support and we highly appreciate your feedback! Thanks for placing your trust in us and your willingness to share. Please recommend us to your friends and family. All the best, Petcube Team
Roger
Quick response from team and issue resolved
Response from PetcubeJan 10, 2023
Hi Roger, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are happy to be of assistance and remain available if you have other questions or concerns. All the best, Petcube Team
JENNY L.
The camera it was really clean and bright ! The video are awesome
Response from PetcubeJan 8, 2023
Hi Jenny, We are grateful for your support and we highly appreciate your feedback on the product. Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. All the best, Petcube Team
Lauren G.
Great customer service. Super quick response and I was able to resolve my issue very quickly.
Response from PetcubeJan 8, 2023
Hi Lauren, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are happy to be of assistance and remain available if you have other questions or concerns. All the best, Petcube Team
Jana B.
I have 2 different petcubes - i enjoy both of them. One video stopped working and I've contacted the petcube team and they responded unbelievably quickly (especially now, during the festive season!). Offered a range of solutions, but luckily the problem resolved by itself. Considering getting a 3rd one :) It's actually quite a good security camera too given it has motion & sound detection.
Response from PetcubeDec 25, 2022
Hi Jana, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are happy to be of assistance and remain available if you have other questions or concerns. Wising you a Happy Christmas, Petcube Team
Cotta F.
Customer support was very prompt in returning my email inquiry (and it was in the evening after normal business hours) and their instructions perfectly resolved the issue I was having of not being able to reconnect the camera after getting a new router.
Response from PetcubeDec 25, 2022
Hi Cotta Family, Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences. We are happy to be of assistance and remain available if you have other questions or concerns. Wishing you a Happy Christmas, Petcube Team
Tracy C.
Customer Service and response to email and issues was very prompt and effective. I am very happy that my problem was so quickly resolved, enabling me to use my petcube camera and app again. Thank you petcube team!
Response from PetcubeDec 22, 2022
Hi Tracy, We are grateful for your support and we highly appreciate your feedback! Our team is working hard to deliver the best experience to Petcube users and we are constantly striving to improve. Please do not hesitate to reach out to us in case you experience any issues with your Petcube or if you have any questions, we will gladly help you. You can contact us at [email protected]. Happy Holidays, Petcube Team
Yuki
I love how fast I received the petcube! Its a great camera and its super fun to throw the treats when I'm away. But I didn't receive a receipt for the subscription, or any indication/confirmation that it went through.
Response from PetcubeDec 18, 2022
Hi Yuki, We are grateful for your support and we highly appreciate your feedback! Letting you know that we have resent the order confirmation and receipt for the subscription to your registered email. Kindly check your spam or junk folder too if it is not found in your inbox. If you should have other concerns, please contact [email protected] and look for me. Happy Holidays, Maria Petcube Team
