Shannon E.
Poor service, excuses, and subpar product from what is advertised
I've left multiple requests, feedback, asked for other routes to communicate. This company seems another victim of over promise, under deliver. Thus far the experience has been one of the worst I've ever had. Buyer beware. Ive still not gotten my order and you can see my other review for more info.
Response from Pet Creations ArtFeb 17, 2023
Hi Shannon! I am so sorry for the lack of communication and the delayed communication. As we are just starting our little business and we didn't expect the volume of orders we received the past few months, hence, the reason for the delay. I would really much to make this right for you and be able to provide you the quality of service we promised to each of our customers. Can you please email me at [email protected].? Going into 2023, we have actually taken out a loan to get a better custom portal built and designed for our customers. This will make the entire process much quicker and easier for the customer! -Sophia


