Pet Creations ArtReviews of petcreationsart.com

would give this a no star if I could. one of the worst online companies I have ordered from, placed the order 26th November to ensure it would arrive for the intended xmas present, Not a chance of that even after lots of emails they would reply 2/3 days after I sent emails, then sent me an email saying it was getting shipped that went on for a week, Still not here 28th December and still nothing, did a chargeback and thankfully got my money back. on top of all that they spammed me with emails every day sometime 4/5 most annoying company I ever dealt with ! this is the type of company that ruins peoples online shopping experience. This is an updated review, the art arrived yesterday and like everyone else it was rubbish the face of the person was totally off from the approve art ? Item gone straight in the bin load of rubbish. so annoyed with this company they are a totally rip off, send emails and answers ( about 3/4 days later) saying they are sorry and want to do it right but keep missing the mark. online it says they are a US company but they are based in UK and the item was shipped from Spain ??? looks like they are drop shippers. dreadful company. They just mislead people.

The cartoons were a huge hit this Christmas! The process is easy you have the chance for edits and delivery’s were quick.

Be very aware of buying from this company. Ordered print, promised in time for Christmas, received email copy for approval with the promise of dispatch to follow within a day or two and that was the end of the communication. Have messaged direct from their site and emailed on several occasions with absolutely no response in spite of the 'normally responds within 24 hours' message. There is no telephone contact number, DO NOT BUY FROM THIS COMPANY!

Terrible service. Placed order 3 December to ensure delivery of this gift in time for Christmas. It’s now 26 December with zero response to my enquiries for an update on progress. Every time I look at the dashboard the estimated date for the print to be ready to review for approval has shifter by another day or two. It is so disappointing. The daily mass emails from them about how wonderful they are is a daily reminder that we have been let down this Christmas. I’ve never had such awful service from online company - so disappointing. I’ll be asking my credit card company to reclaim the outlay to the company, and going elsewhere to secure belated gift.

The attention to detail is amazing. Every small thing about my daughter's dog was captured as well as her personality. After being so happy with this print, I ordered one for my sister as well. Everyone just loves them. Such a unique and special gift with great customer service.

Ordered in what the email said was within time to receive by Christmas. I thought it was a long shot, but the customer service was slow. Very slow. At one point I wondered if I'd get the product at all. However, I will say that the finished product looked great. I received what I ordered and eventually, they responded to my questions. Order early and you'll be happy with this place.

Update. Just seen the reply but can’t reply to that it would seem so I am updating my original post. I have been in constant communication with you both by email and on Instagram? I think you need to check that maybe before replying on here? Still don’t have a final picture I’m happy with after many iterations but have been promised a 25% refund which I’m still waiting for. So far I have to say that this has been one of the most disappointing experiences I have ever had with an online company. Even though it’s a busy time of year which I fully appreciate, responses to emails should still be happening which they are not Ordered on December 7th, similar story to others on here in that the first picture came through and I wasn’t happy with it. Received an email to say that they were sorry for the delay and my order was being prioritised. So far, the rework is due on December 25th according to the dashboard! This was for Christmas. I have had no reply to my emails or Instagram messaging besides one automated reply I haven’t heard back from. Disgusting service to be quite honest but I’d be happy to update this positively if they come back to me even though I won’t get this in time for Christmas now.

Avoid at all costs.I placed an order on the 4th of December.Initially I was assured this would arrive in time for Christmas.I have since contacted the company several times to get an update on the status of my order and have had no response.They don’t reply to E-Mails,ChatBot Messages or Facebook messages.Once they have your money they are not interested.Do Not use them!