Pet Creations ArtReviews of petcreationsart.com

We were promised delivery by Christmas (12/25) and we purchased 12/1. There were some technical difficulties (which I TOTALLY understand happens and was okay with) and they promised to instead have the updated art preview ready by Christmas that we could then print and give as a present. That was fine until they never delivered the art until 12/28. I messaged them three times since 12/19 and never got one email response, which is awful customer service! On 12/28, the art on the portal was all wrong, and so I took screenshots and wrote on them what needed to be done to make it perfect. They didn't listen and messed it up even more. I'm beyond frustrated that not only have they not done what I've asked, but they do not respond via email. I don't ever want to work with them again as they do not value customer service. Had they been communicating this entire time, I wouldn't be as frustrated.

Great experience! They were very helpful during the process and even before making the purchase and I felt at ease. I gave this canvas as a gift and my friend absolutely loved it! Definitely look forward to working with them again.

Excellent customer service and outstanding product. Friend was in awe when she unwrapped the canvas for Christmas. Great product at a good price

This was such a pleasant experience, I would highly recommend this company. They were very communicative, very personable and helpful at every turn also very timely with my product. When they say they want your product perfect, they mean it. I can't wait to place another order.

Everything from start to finish with my order was amazing! Their attention to detail was on point, they made sure to send me a preview of my order to make sure everything was looking good before it got shipped out and this was a Christmas gift for my fiance so I needed it by Christmas and it got delivered just in time! I can't imagine anyone giving them less than 5 stars.

Pet Creations is a great company. They had a problem with their website going down during the week of Christmas. So, you could not check the status of your art work order. Sallie and Sophia the owners responded quickly they were resolving the issue with professionalism and sincerity. The website was back up in a few days and they got the orders out as soon as possible. Even though I didn't receive my artwork by Christmas, that was ok. I printed out the art work to show my husband what was coming and he loved it. Life happens, computer glitches suck. These ladies handled it great. All the best! Jennifer

Everything was super easy from start to finish with excellent customer service & the finished canvas of our Boxer puppy Winston was more impressive than we could ever of imagined,I would highly recommend any looking for a pet portrait to look no further than Pet Creation.

Sophie answered to all my questions and my requests and made the experience a very good one. The results were very good and I completely recommend their work.