PetCanvaReviews of petcanva.com

What a great product!! I ordered a coffee mug of my dog and it came out perfect!!! I love how I was sent email to approve the draft before they shipped it! I’m telling all my friends about Pet Canva!

I placed an order 3 days ago. It said that it would to an artist and I would hear from them. I payed for rush service for the holidays. It still has not gone to an artist and I have sent several emails and live chat request with no success! I have a feeling have just lost quite a bit of money😡😡😡😡. Lesson learned- never order from a company without a phone number!

PetCanva truly delivered a fabulous product with excellent customer service. The ordering process was easy, and the tracking details from customer service was great! It was even ready early!

I love everything I have gotten from pet canva! All there items are amazing.

This blanket has a special place in my heart because it was a memorial piece for our loving cat. The process did not take very long and the artists are amazing. The blanket is super soft. I wish it was a little thicker, but how soft it is makes up for the thickness. It’s beautifully done and you have a huge selection of backgrounds. I love it so much I ordered another one with our doggos!

My experience with PetCanva was amazing! I wrote a book about our dog that we rescued, and it was published. PetCanva recreated the cover of the book perfectly, and it was our backdrop for the book signing. Amazing work! Sherry Culpepper

I believe this company is a scam and as stated in the other bad reviews, I think the good reviews are all fake. PLEASE read before buying and I hope "Petcanva" reads this and responds... 1.) There is no phone number to contact this company for issues and no address either... defiantly should have seen this RED FLAG!!! 2.) After ordering, I received an email from "Petcanva" with my receipt displaying $90.87 for order #126152 with my shipping and billing info, the card info, and my rushed holiday shipping I paid $30 for. It stated the artwork usually took 1-2 days and I'd be emailed once completed, to select a background. I then recieved another email less than an hour later from a "manager" named "DJ"... The email said the artwork would only take an hour or two to complete and in the meantime, I could track everything through "My Dashboard" on the website. When I attempted to put my order number into the dashboard with my email, I continued to get a WARNING Display saying that THIS ORDER DOES NOT EXIST. I then attempted to email this "DJ" and I continually got back a response that said, "Delivery failed, recipient's mailbox is full and they can't accept messages." Weirdly too, the emails were coming from "support at petcanva.com", but via address: ksd1.klaviyomail and the response of the mailbox being full came from "postmaster at netorgft3269456.onmicrosoft.com" I have never in my life seen an address like this when buying something on-line... 3.) I woke up the next morning with an email from someone named "Jean" from the same "ksd1" email above. This email stated that my artwork had been sent to an artist and I would be emailed shortly for review, but could also check "My Dashboard" for updates. He also stated that he noticed I didn't RUSH my order for the holidays and if I wanted to, I needed to let him know. Again, My Dashboard told me that my order did not exist... So, I responded to "Jean's" email and got the same response as above, stating that his mailbox was full... Also, I let him know that I DID Rush my order for the Holidays, because I paid an extra $30 to do so and had my reciept! 4.) So, I did some research online and noticed that there were bad reviews and good reviews. All the bad reviews were consistent and hinted that the good reviews were fake. Now, I didn't state before, but I'm a Detective for a large Metro-Atlanta Police Department. I started reading all the "good" reviews and they all sound just alike and are all 5 stars across the board with no issues... everything here seams fishy... So... 5.) I saw on the website that you could contact "support at petcanva.com" if you had any questions. I did this through 3 different email accounts and each time, received the same message as always, that the mailbox is full and it can't accept messages... 6.) I attempted to contact the company via Facebook, as they request you do. After two, almost three days, still no response, but the check next to the message confirms that someone read the messages... To Petcanva: I don't know if you are a "Scam" or not, but you sure do seem like one. You have no physical address or area you are from, no phone number, your emails from "employees" can't be responded to, your support email can't have anything sent to it, your dashboard doesn't accept order numbers, your possibly fake employee named Jean says I didn't rush my order, when I did, and to top it all off, you respond to SELECTIVE reviews on this site and when you do respond, you never leave a way for anyone to contact you. If my issues hasn't been resolved by the time the payment statement hits my account, I'm reporting it to my bank as fraud, filing a police report, and contacting the Better Business Bureau and posting about the company online. There should be no need for me to leave my contact info, because if you are a real company, you have it through my name, Chase Williams, and my order number #126152. I work hard in law enforcement and have two other jobs as well. Every penny I make is done so through hard work, as is every penny everyone else above has made. We all work too hard to be played over and scammed, especially during the holidays. PLEASE correct this, not just for me, but for everyone else experiencing these issues!

The blanket came out just like the picture! It’s so cute. The customer service was amazing. They kept me updated constantly of the status of my purchase and were the nicest people ever.