PetCanvaReviews of petcanva.com

Ordered 2 items, only received 1, emailed them numerous times, takes them at least a week to reply, and when they do they blame the shipping company! Won't order again from here!

Ordered a custom artwork mug with me and my dog. For the price it was poor quality and didn't look like the example piece. The artwork was smaller than expected and mug was cheap. There was no tracking for international shipping either.

This is no reflection on the company's products or their customer service, neither of which I have experienced yet. But, I feel there were more interruptions from pop up solicitations during the shopping and purchase process on this site than I have ever experienced. It was becoming an irritation by the time I finished shopping and I was close to discontinuing my purchase.

Sent a completely defective phone case that should have never passed their quality control and 2 weeks after being told a new item has been sent to replace it, I still have nothing and customer service won't provide tracking despite saying it's been mailed. Terrible experience and service.

I ordered 2 blankets. Took forever for every step of the process. Making art fixing the art took 2 weeks because even tho the emails I got every 2 days said it was fixed, nothing had changed and the site still said 72hrs for art to be complete. Took 4-7 days for a response from the company 2 different times. And then when I finally got my order, the day after Christmas, only one of them was what I ordered. I did not order a brown pitbull blanket (incase someone's looking for this blanket, let me know, and let me know if you've got my 2 cat blanket) I messaged the company right away and haven't heard anything from them yet. And the 2 stickers I ordered are missing as well. The only good thing I can say about this whole thing is that even tho I am clearly an annoyed customer, the people who emailed me back, even tho it takes forever, were very professional and tried to help the best they could. And the other is that the one blanket that I did get looks exactly like my aunt's dog and everyone loves it. Amazing job. So if you ever want to order from this company, better have an abundance of patience and order it 2 months in advance cause it's been a month already and I'm still waiting.

I purchased a blanket as a Christmas gift (I ordered it over 1 month in advance). After purchasing, I didn't get any updates such as if the package had been shipped - so I sent them an email. They kindly responded with the tracking information but the package did not arrive by Christmas. When I reached out again to find out what the hold up was they told me it got "lost in the mail" and sent a new package. While I do appreciate that they sent a new blanket, when it came in the mail the quality was poor (very thin, the background colour was orange rather than the red I had chosen, and the other side of the blanket it white - which was a surprise). I was really disappointed that I wasted all the time and money waiting for this to arrive. I am looking to buy a blanket with a picture of my dog on it but I will not be getting it from Pet Canva.

Poor quality blanket with poor image of my friends dog even though the picture sent was very clear. Not happy