Pedal MafiaReviews of pedalmafia.cc

I have had great experiences with my pedal mafia kit over the last couple of years. Kit is very durable and very comfortable even after long days in the saddle

Great Custom Kit to ride and race in. Very comfortable and performs well:) very happy!

My experience with Pedal Mafia has only ever been excellent. Customer service has always been attentive to my needs and have delivered beyond what I’d expect. My kit fits neatly and remains in great nick after hundreds of hours of use. The winter gear handled cold European conditions too.

Pedal Mafia has great products

I ordered a Jersey and Socks on the US site of pedal mafia. so far I have no complaints. The (free) delivery from the US to Switzerland was faster than stated (about 5 days). Important to know is that the cut is sportive. Means long sleeve and short at waist. Me personally love that style Finding the right size for cycling clothing is always tricky. For me the guide on the site worked. Mine is fitting, so I cant say anything about customer service. Quality looks good so far, nice look and details for the price.

Yeah poor website and not able to return anything on their portal. Sizes are not accurate even when you use Thier recommended instructions on the site.

I ordered on line two jerseys for Christmas for my son. the site said only small and extra small were in stock and were on sale. as my son takes a small, I ordered them, received them without looking in their original packets and wrapped for Christmas. When he opened them they were both large (which the site had said were unavailable). I kept the jerseys and set about returning them to get the right size. BUT you cannot ring Pedal Mafia, only email. The site says it refuses to take sale items for exchange. I have sent two emails, including the screen shot of the site as I saw it when ordering, and done an online request. THERE HAS BEEN NO REPLY after two weeks. They might make good products, but fail to rectify mistakes. I now have two large lime green jerseys and no response from the company.

I'm having to try and get a refund through my CC as the incompetence of the CS rep Elijah. I must be 40 emails in back and forth since last October. You ask two questions, you get an answer to one. You get the absolute minimum of a response. "I'm looking into it". If they dare respond I'll post the whole chain of emails so you can see what you'd be dealing with. 100% stay away. The good reviews on here are *clearly* faked. 4 on the same day all gaga 5 star reviews. Ignore them and read the real ones. If they can't handle the volume of business hire more people or shut down the site.