Pedal MafiaReviews of pedalmafia.cc

DID NOT GET WHAT I PAID FOR. They sent me the wrong damn kit.

Great products - Just wish they would open a store in Victoria so I can try them on.

I have over 15 products from Pedal Mafia and over the years the quality has dropped significantly to the point where I CANNOT recommend cycling clothing from this company. Terrible quality. The new bibs fell apart after a few uses and the customer service was condescending, unhelpful and blamed me for not caring for the bibs properly which is incorrect as I have many bibs and always cold gentle wash and hang dry. I will not be buying from them again.

I am not sure if I’ve spoken to a single person or different people in the “customer service” team since they never gave a name. Whoever they are, it is a pathetic excuse for any team that is supposed to provide customer support. I was sent an item that was not as advertised - for context, it was advertised as having a zip pocket, but the item I received didn’t have one. The rep tried to suggest that I had cut off the zip pocket. I asked repeatedly for an exchange, for an item that did have the zip pocket, and when they finally provided the return label, they just processed a refund instead - with stock of the exchange still available! When I followed up to question this, they simply said “sorry we missed it… we are not able to send an exchange”. Absolutely zero help, completely ignores the request on multiple occasions. Will never buy from this brand again, and will definitely be sharing this experience with all my cycling groups. What a poor excuse of a brand.

Pedal mafia has great products that are reliable and comfortable and of course good looking Would definitely recommend them

Pedal Mafia has amazing kit. I have only been using it for a the past couple months but it is by far my favourite kit to race in. It is super comfortable and durable!

Kits are GREAT!! super comfortable and fits great. The skin suit feels fast and looks it too. Long lasting and the pockets are super easy to access. I find other brands almost require you to dislocate a shoulder to get your snacks out.

Very nice and comfy cycling kit, recommend!