PearWoodReviews of pearwood.com

Response from PearWoodSep 28, 2026

Hi Alex! So happy to hear it's helping you blend those greys and stretch out your salon visits. Your shower routine for touching up your roots sounds absolutely perfect! It’s wonderful knowing you love the natural tone and our quick delivery. Thanks so much for sharing your tips and highly recommending us! 💛

Response from PearWoodSep 28, 2026

Hi there, we totally get why it's disappointing when the coverage isn't quite what you were hoping for. Our shampoo is actually designed to gently blend and soften greys, rather than giving the solid coverage of a traditional dye. Since it wasn't the right match for you, we definitely want to make things right. Please send us a quick direct message at [email protected] so we can sort out for you ! 💛

Response from PearWoodSep 28, 2026

Hi Moe! 😊 So glad to hear you're loving the shampoo and getting such great results. We think the packaging is pretty fun too! Thanks so much for trusting us and sharing your experience. 💛

Response from PearWoodSep 28, 2026

Hi Dorota, we're so sorry the pump wasn't working right and left your hair feeling so dry. It’s incredibly frustrating when the color and clear gel don't dispense evenly, as that definitely affects the final result. We want to make sure you get the experience you were hoping for. Please send us a direct message at [email protected] so we can get this sorted out with a refund or replacement for you! 💛

Response from PearWoodSep 28, 2026

Hi there! 😊 So happy to hear how much you love the color results and that the dark brown shade is working beautifully for you. Thanks for sharing your great tip about using a hair treatment afterwards! For that tiny sink spot, a little baking soda usually clears it right up. We really appreciate you sharing the love with us! 💛

Response from PearWoodSep 28, 2026

Hi there, I can completely understand how stressful it must have been to end up with an unexpected orange tone. Since everyone's hair history and undertones are a bit different, sometimes the color doesn't blend exactly the way we hope, especially on stubborn greys. We definitely want to make this right for you and apologize for the hassle. Please reach out to our support team at [email protected] so we can make this right! 💛

Response from PearWoodSep 28, 2026

Hi Haley, I'm so sorry you're dealing with the pump issue and haven't heard back from us yet. It is incredibly frustrating when only the clear gel comes out, and we certainly don't want to leave you hanging. We are tracking down your direct message right now so we can look at the video and get you sorted with a refund or replacement. Thanks so much for your patience while we make things right! 💛

Response from PearWoodSep 28, 2026

Hi Anurag! 😊 So glad to hear it's exactly what you were hoping for. We always want our products to live up to their promise, so knowing it hits the mark for you means a lot. Thanks so much for taking the time to share your support! 💛