PearWoodReviews of pearwood.com

Response from PearWoodSep 16, 2026

Hi Lulu, so sorry to hear you experienced an itchy scalp and didn't get the gray coverage you expected — that sounds frustrating! Sometimes a patch test can help check for sensitivity, and a bit more product or timing makes all the difference for coverage. Please reach out to our support team at [email protected] so our team can help sort this out and make things right for you. We appreciate you giving us a try!

Response from PearWoodSep 16, 2026

Hi there! 😊 So glad to hear your first day with the shampoo was such a great experience! It's awesome to know you loved the gentle formula, easy cleanup, and natural feel. Thanks a lot for taking the time to share your feedback.

Response from PearWoodSep 16, 2026

Hi Sandra! 😊 So glad to hear our product surprised you in such a wonderful way! It’s awesome that the shade blends so naturally with your style and complements your look—embracing that hairline gray sounds beautiful. Thank you so much for the kind words and for being part of our family! ❤️

Response from PearWoodSep 16, 2026

Hi Elizabeth! 😊 So glad you found a routine that works best for you and gives you those great results. Thanks for sharing that tip about using a dye brush — that’s super helpful feedback for us and others trying it out. We really appreciate you giving us a try and sharing your experience!

Response from PearWoodSep 16, 2026

Hi there! 😊 So glad to hear the process was super easy for you and that you're seeing great results! Thanks a lot for the tip on the shades — matching hair color can definitely be tricky, and we really appreciate you sharing that feedback with us. Hope the black shade is an absolute 5/5 for you!

Response from PearWoodSep 15, 2026

Hi there! 😊 Totally get how disappointing it is when the color turns out lighter than expected and grays peek through! Leaving it on for a few extra minutes during your next try should help those darker tones set and cover those stubborn grays better. If it still doesn't give you the rich shade you're looking for, please reach out to our support team at [email protected] so we can make this right for you. Thanks so much for giving us a try and sharing your honest feedback! 💛

Response from PearWoodSep 15, 2026

Hi there, so sorry for the frustration — that sounds really disappointing. Please leave your order number or the email address you used to reach out right here in a reply. We'll pull up your account and get this sorted out for you right away. 💛

Response from PearWoodSep 14, 2026

Hi Jennifer, so sorry to hear you had such a frustrating experience — that’s definitely not the result we want for you. It sounds like the dual-chamber bottle didn't dispense evenly, which prevents the color from activating and working as it should. We'd love to make this right and get a replacement or resolution sorted for you, so please send us a direct message with your order details so our team can help! Thanks for sharing your feedback, and we're here to help get this taken care of. 💛