Peak Saunas Reviews | Read Customer Reviews of peaksaunas.com

Peak Saunas Reviews | Read Customer Reviews of peaksaunas.com

Peak Saunas reviews

66 approved reviews, newest moderated first

Jess
Sep 23, 2025
Would recommend!
After searching for a sauna for over a year, I finally decided on Peak. I’ll admit I was a little nervous since it’s a brand-new model, but I couldn’t be happier with my choice. The quality you get for the price is unbeatable, and the extra-large medical grade feature is absolutely amazing. From start to finish, the customer service has been a true 10/10—responsive, helpful, and genuinely caring. As a bonus, they even included an essential oils diffuser, which was such a thoughtful touch and really elevated the whole experience.
Response from Peak SaunasSep 26, 2025
Thank you so much for trusting us after your long search—we’re thrilled to hear how happy you are with your Peak sauna! It means a lot that you noticed both the quality and the little touches like the diffuser. We’re especially glad our team could make the whole process feel smooth and supportive. Wishing you many years of relaxation and wellness ahead!
Report
Haley
Sep 21, 2025
I’ve wanted a sauna for forever and…
I’ve wanted a sauna for forever and finally pulled the trigger and I couldn’t be happier! I went for the Everest, it fit my space perfectly but it still feels pretty roomy.
Response from Peak SaunasSep 26, 2025
We’re so glad you finally treated yourself to a sauna! The Everest is a fantastic choice, and it’s great to hear it fits your space while still giving you plenty of room inside. Wishing you many years of relaxation and enjoyment!
Report
Alexandria H.
Sep 21, 2025
Omg I am obsessed with my sauna
Omg I am obsessed with my sauna! The install was a dream. Would highly recommend!
Response from Peak SaunasSep 26, 2025
We’re so happy to hear you’re obsessed with your sauna! Glad the install went smoothly, and thank you for the recommendation—it means a lot. Enjoy every session!
Report
Floyd J.
Sep 19, 2025
Quality sauna.
The sauna came in a nice solid box. Easy to open, all the pieces were labeled and the sauna was easy to put together. Very quality material. Also customer service was very helpful when I called to inquire about a couple questions before I purchased the sauna.
Response from Peak SaunasSep 20, 2025
Hi Floyd — thank you for the fantastic 5-star review on the Everest! We’re so glad the crate was solid, the labeled parts made assembly straightforward, and the materials met your expectations. It’s great to hear our team was helpful during your pre-purchase questions—that’s exactly the experience we aim for. If you’d like any tips on dialing in temps or session routines, we’re here for you. Enjoy every sweat!
Report
GREG M.
Sep 19, 2025
Ver Solid Sauna
Love the sauna, but there were a couple of scrapes and blemishes on the wood. Not bad enough to return though. Heats up fast and is very sturdy.
Response from Peak SaunasSep 20, 2025
Hi Greg — thanks so much for the thoughtful review and for choosing us! We’re thrilled you’re loving the sauna’s fast heat-up and sturdy build. I’m sorry about the scrapes and blemishes you noticed. We’ve already issued a credit for the cosmetic issues and sent a wood repair kit to help touch everything up. If anything else pops up or you’d like a quick walkthrough on using the kit, we’re here to help. Thanks again for the feedback—it helps us get better!
Report
Melinda M.
Sep 17, 2025
Chromotherepy not working and have…
Chromotherepy not working and have submitted multiple videos to reseller and manufacturer. Yes it was finally addressed. I had been asking for a zoom meeting for a week. In fact one response from your company implied I was too stupid to operate the sauna. In addition your firm needs to standardize terms. When I finally figured out that the Light bulb button” was the red light button and correctly named the chrome therapy button. It was easy from there. Your written instructions need to be much more concise .
Response from Peak SaunasSep 20, 2025
Hi Melinda— We’re sorry for the frustration you experienced. To clarify, our management team, technical support, and the manufacturer each provided step-by-step instructions for operating the chromotherapy lighting system via phone, text, and email. You requested a replacement part; after reviewing the videos you submitted, it was clear the system wasn’t being operated according to the instructions, so a replacement was not warranted. We then scheduled a Zoom session and resolved the issue in under 10 minutes, with the lighting functioning as designed. We pride ourselves on our customer support and do everything we can to help, but we can only do so much when a system isn’t being operated as intended. We apologize for the inconvenience and stand by the efforts our team made to assist. If you need anything further, please contact [email protected] with your order details. Peak Saunas Management
Report
Judith C.
Aug 9, 2025
I'm still waiting for my sauna
I'm still waiting for my sauna. Shop says my complimentary tool kit has been delivered..Where < I don't have that either..
Response from Peak SaunasSep 18, 2025
We’re so sorry again for the delay with your order, but we’ve confirmed that your sauna has now been delivered—we hope it’s living up to all your expectations. Regarding the Sauna Success Toolkit, that’s actually an eBook that’s sent via email (not a physical item), so you should have received it at the time of shipment. Our support team will resend a copy to make sure you have it in hand. Thanks for your patience, and we hope you’re enjoying your sauna!
Report
Luis P.
Aug 8, 2025
This company is WoW
This company is WoW, no kidding. I thought I was good responding to customers before I retired from the county but this company is great, super, super fast response, patients, nice, helpful, they actually kept me from making wrong choices regardless of sales or commission. The Sauna it’s also great, just like described and pictures.
Report