PDS CenterReviews of pdscenter.com

We are so grateful for your organization and the wonderful service you provide to your clients and customers. Now I can feel at rest having my sweet dog's with me wherever we go. #Grateful

If I could not give any stars I would... absolutely horrible company!! I was denied by my apartment complex and because it was over the 30 days they refuse to give me a refund. I was in constant contact with the company the entire time up until I got my denial letter from my apartments and all they offered was what I can do as far as legal advice. Bottom line is the letters DID NOT work at all and they refuse to refund!! They wait for the 30 days to be up to say sorry but here’s what YOU can do legally... what a joke!! UPDATE: I had to edit my review because the company reported it... just shows what kind of company it is. However I did receive my refund before I had to dispute it with my bank. Now the company is saying I swore in my original post which I NEVER did! And 9 hours on the phone I think I called the company 2 maybe 3 times haha and tons of paperwork you only responded to what you were supposed to and 6 months since my letter yeah ok more like 3 and that’s only because my complex kept denying the so called letter which i have every single email proving it. I never asked the company to go to court for me haha and the only thing I demanded was my money back before I contacted other agencies. If this company was a professional they wouldn’t try to discredit bad reviews.

Their letters were sent in a timely manner, and just what I need to get permission to have a Service Animal in my apartment. I was very satisfied with their service.

I found the PDS center on line a couple years ago and and have been using them since then. I have also written a review on yelp as well. This company has done wonders for me. Ive always needed a PDS animal for my day to day life and Im consistently traveling. The PDS center has always been there for me to help me with an additional paperwork I have needed. They supplied me with what they offered and paid for immediately (In my hands) withen a few days. About a month later United Airlines required additional information from me and the PDS center. I contacted the PDS center and stated that while their original certificate worked for many airlines it did not work for UA. I offered to pay extra money for the additional paperwork (it was more then what was stated in my purchase agreement) or at least the shipping cost. They told me that an additional payment was not required amd I had the needed paperwork to fly with my ESA animal withen a few days at no extra cost. I do know that PDS has always treated me very well. I will be traveling with my ESA animal in a month or two and I know that while dealing with airlines and thier requirements for ESA animals and combined with the stress of upon myself for traveling it will be difficult. I do know for a fact though that I will have the proper paper work for travel with an ESA animal in my hands when I walk up to the check in line for whatever airline I decide to travel with this time. Thank you PDS..... I did have to edit this for one reason. With my consistent traveling with an ESA animal I have found that a few airlines do require additional information or at least you telling them you are traveling with an animal a couple weeks prior to the date of travel. I have looked online and have found little information from most airlines about their requirments. I would suggest calling a representative prior to purchasing tickets to confirm what you need to minimize complications with your travel.

Very helpful and willing to work with you

Everything they says was true got my letters in email form within a few hours of approval arrived by mail within less than a week. Apartment complex with breed restriction accepted it no problem(i have a pitbull)

I had my letter in the mail within days and in my email within an hour. I haven't gone on a trip yet to show the airlines and that will be the true test.

Excellent and professional.