Emily D.
Had an issue but it was handled quickly
**EDIT** After leaving this review and leaving another few voicemails and emails the office cleared this up for us immediately. Their response to the issue was extremely fast, at that point, and my spouse and I are very appreciative for that. Thank you for helping get this issue cleared up and putting our minds at ease. ** My spouse and I were recommended to this doctor by our veterinarian. We paid $200 for our emotional support animal evaluation and letters, with the understanding that we would have the support from this doctor's office that we would need for our new apartment to accept these ESA letters. Both our apartment complex and my spouse have left messages, emailed, and faxed this office for over a week with absolutely no response at all. If we are unable to get a response from this office by Monday this will force us to pay the full pet deposits which is a great financial hardship for us. We can not live without our animals and we trusted this service. We are extremely unhappy and NEED someone to contact us immediately.
Response from PDS CenterAug 14, 2020
Thank you for understanding that things have taken a little bit longer then usual thanks to COVID. We are glad everything was handled for you and you are all set! Thank you for your business!