MICHELLE M.
The order would not process
The order would not process. It said one of the items was not available but it didn't say which. I had to change my order 4x, guessing what was unavailable. Very frustrating.
Response from Payne Glasses LLCApr 3, 2026
That’s frustrating — especially when it’s not clear what’s blocking the order. The experience should be more straightforward than that. We’re working to make that clearer and smoother. If you’re still running into it, we can help get it sorted. Thanks for calling this out.