Payne Glasses LLCReviews of payneglasses.com

Simple ordering experience - I have ordered twice now from Payne and am completely satisfied with my eyeglasses- they are well made and very affordable as well as stylish.

Love the price

Easy to order and fast checkout.

Love shopping on your site. Tons of styles to choose from. Lots of ways to filter my searches to help pin point the frames that meet my exact needs and wants. Prices are awesome. I just ordered a pair of Transition glasses for less than a plain pair of progressives with plastic lenses with clearance frames at the eye Dr’s and that was with insurance coverage being applied. I can’t use my insurance on your site so it’s all out of pocket and it was cheaper and I got better glasses and frames. This is like my 5th or 6th pair of glasses I have purchased from you. However, I have 3 complaints. One is when doing a filtered search, once you click on a frame to look at, to then hit the back button to go back to the filtered search, it always brings you straight up to the beginning. Even if you have hit the show more several times. It would be nice if it brought you right back to where you were so you could just continue searching. 2nd complaint is please try to add more try ons to more frames. Even just one of the colors is fine because you can at least see if the size and shape will look ok on you. 3rd complaint, please remove your retired colors from the frame pages. They are no longer available, they aren’t coming back, they are just in the way and can be confusing if you look quick and see a color you like to then find out it’s retired. Or you open a frame and there are 7 colors but all but 1 is retired. Just remove them. Otherwise, love shopping with you. I will keep coming back every time I need new glasses!!!

I am new. This is my first time using.

Fast delivery on three pairs. Supposed to be transitions lens. Only one pair responded and turned dark under uv. Have ordered from Payne for six years or longer. I ordered my friend a pair and she said it was the first pair she'd ever had that worked with her computer work.

Sonsimce this review they finally communicated alot better and the replacements are on the way. If it wasmt for the communication issues this would have been a great experience. In the end they came through though. New glasses will be here this week. So I have moved my stars up to 4 Trying to get someone to communicate consistently with you is impossible. 20 hours between emails and no one will help over the phone and never got a answer to my text. Good luck to you future customers of Payne Glasses

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