Payne Glasses LLCPayne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Iman F.
Great customer service. I have ordered all my glasses from Payne for the last 5 years. Easy to order, great selection and prices. Extremely pleased with their customer service.
Response from Payne Glasses LLCMar 30, 2026
It means a lot to have you with us over the past five years — that kind of consistency across service, selection, and pricing is exactly what we strive to deliver. We appreciate your continued support.
Stephanie G.
We ordered glasses which were reasonably priced, arrived quickly and are good quality. The customer service is where this company truly shines. My husbands glasses just didn't work for him. I emailed Payne and explained what was going on. In our dialog, I sent photos and a copy of the prescription. Matthew, the optical specialist determined that they had several problems, including the fact that I uploaded the wrong prescription information. He put in a new order for the glasses with the information he determined to be accurate and within 2 weeks, a new pair of glasses arrived, and they are wonderful. My husband said that for the first time in years he feels like he has glasses that work for his vision. We were provided a mailing label to return the bad glasses. Cost us not a single penny more than the original purchase. We will definitely be buying our glasses here in the future.
Response from Payne Glasses LLCMar 30, 2026
It means a lot to hear how this came together for you — especially after working through something more complex. Having our optician team step in and work through the details to get to the right outcome is exactly the level of care we strive to provide. We appreciate your trust in Payne.
rachael L.
It was easy to find an affordable progressive lens pair of glasses through Payne. I love my new glasses!
Response from Payne Glasses LLCMar 30, 2026
Finding an affordable progressive pair easily — that’s exactly how it should feel. We appreciate you choosing Payne.
Bill M.
my first purchase of Payne glasses Nice!
Response from Payne Glasses LLCMar 30, 2026
A first pair that felt easy and right — that’s what matters.
Steve K.
Everything went very smooth, From going to the website all the way through purchasing my new glasses & Sunglasses. Now just to wait and see how the new glasses are when i receive them. Thank you, Steve0
Response from Payne Glasses LLCMar 27, 2026
Glad to hear everything went smoothly from start to finish — that’s exactly what we aim for. We’ll be here if you need anything once your new glasses arrive, and hope you love them.
carolhooten
easy process and amazing prices
Response from Payne Glasses LLCMar 27, 2026
Glad to hear the process felt easy and the value stood out — that’s exactly what we aim for by making eyewear more accessible without the usual retail layers. We appreciate you taking the time to share this.
Jakub S.
Easy process good prices , support was very fast - I was able to select my complex prescirption - bifocal prism H and V and astigmatism
Response from Payne Glasses LLCMar 27, 2026
Glad to hear the process felt smooth and the value stood out — especially with a more complex prescription. That’s exactly where optician-backed support makes a difference. Our team is always here to help guide you whenever you need it, and we appreciate you taking the time to share this.
kathy S.
Excellent quality and exceptional customer service.
Response from Payne Glasses LLCMar 27, 2026
Glad to hear the quality and service both stood out — that’s exactly what we aim to deliver. We appreciate you taking the time to share this.
