PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Angela H.
My company has utilized Paycom for the past 18 years as our payroll service provider. We receive prompt, knowledgeable customer service when questions or issues arise.
Response from PaycomSep 27, 2022
Thank you for the great review, Angela. It's great to know that our product and dedicated Specialists have served you well for the last eighteen years. We are so thankful for our loyal clients like you!
kbkennery
Paycom payroll processing. Paycom has a wonderful online onboarding system. The app that employees use to onboard and use for payroll works very well. PAYCOM allows all employee files and documents to be stored electronically on their system and has been a huge improvement from handling paper documents for our large transitional workforce.
Response from PaycomSep 27, 2022
We're glad to know that you're enjoying Paycom and the convenience it has brought to your organization. We'd to like to learn more about about how we can provide a 5-star experience for you and your team. Reach out to us at [email protected], and a member of our team will be in touch.
Barry
Our Executive Client Relations Representative visited us to train our production managers on several features of Paycom. They were very good at walking the group through the Paycom screens and carefully explaining to our group how to perform Talent and Performance Management tasks.
Response from PaycomSep 23, 2022
Our representatives enjoy meeting face-to face with our clients, as this assures there are no questions or concerns hindering their success. Thank you for sharing your feedback, Barry!
Charles
Ford is very helpful. He has a wealth of knowledge and when he is unsure of something he makes sure to find out from a subject matter expert.
Response from PaycomSep 23, 2022
Hi, Charles. Thank you for sharing your positive experience with Ford! We're happy to be meeting your expectations.
Justin V.
Evan has been extremely helpful and very informative. His ability to explain why something would be beneficial is second to none.
Response from PaycomSep 23, 2022
We're proud of Evan for offering you Paycom-quality customer service! Thank you for your review, Justin.
Dawn B.
Consistent Customer Service Being a Paycom customer for over 12 years, we value their flexibility to grow, build and bend with our needs. Throughout the years they have listened to our needs and helped us create best practices that has made our business more successful and efficient. We recommend Paycom to all of our clients as a "Go-To" HR and Payroll solution.
Response from PaycomSep 23, 2022
Consistent teamwork is the key to simplifying HR and payroll processes for our clients. We're happy to continue supporting your organization. Thank you for over twelve years of business, Dawn!
Menashe C.
Terrible company lots of hidden costs
Response from PaycomSep 23, 2022
We'd like to learn more about your feedback and experience with Paycom. Contact us at [email protected], and member of our team will reach out.
Lauren P.
Using the Paycom app is easy and saves time and energy. I like being able to check my leave balances and paystubs without taking time to schedule meetings with HR.
Response from PaycomSep 12, 2022
Our software is designed to make the lives of employees and employers more convenient. We're glad you're enjoying Paycom and its easy accessibility to all your important information. Thank you for leaving us a review!
