Larry D.
I use the Paycom app mostly on my…
I use the Paycom app mostly on my phone. It is easy to use, intuitive, and quick to respond.
Response from PaycomDec 21, 2022
We're glad you're enjoying Paycom! Thank you for the great review.

Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Larry D.
I use the Paycom app mostly on my phone. It is easy to use, intuitive, and quick to respond.
Response from PaycomDec 21, 2022
We're glad you're enjoying Paycom! Thank you for the great review.
TMD
Paycom has a very polished implementation process. Their teams are well trained and knowledgeable. They are also very thorough and will ensure all the required work is done. This service extends into the ongoing support for users. The Help Desk is also staffed with knowledgeable team members and I have rarely had to wait for help or not get a good answer to one of my questions.
Response from PaycomDec 21, 2022
We're glad you're enjoying Paycom and the dedicated specialists that work hard to ensure every user is having a great experience with our product. Our goal is to simplify the employee process, and we're glad to know this has been a reality for you. Thank you for taking the time to leave us a review!
Kyla
Paycom was able to take our antiqued payroll systems and upgrade them to benefit both the company and our employees. Our TSR with there to help us every step of the way to ensure a smooth transition for everyone.
Response from PaycomDec 21, 2022
We're delighted to know that Paycom has already benefitted your organization and employees. We'd like to know how we can create a 5-star experience for you. Reach out to us at [email protected] to tell us more about your rating. Thank you for taking the time to leave us a review!
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The implementation went really smoothly! I enjoyed working with Paige, Brad, Kim and Anthony! They were very knowledgeable and know the software well. I gave it 4 stars because I didn't like they were pushing the check approval on us, I know the pros/cons of using it/not using it. Only need to hear it once, not each time we talked. It is not a requirement to use as a Paycom customer, so I could have done without the multiple conversations.
Response from PaycomDec 21, 2022
We're glad your implementation process went well and that your Paycom team was helpful. We'll pass your feedback along to our team, and welcome you to contact us at [email protected] if you'd like to discuss it further. Thank you for your review!
Tania P.
I just started with Paycom, I like the confidence to use my fingerprint,and manage my time, Just one question,how long for your payment go to your direct deposit,for your bank account? If,I need emergency money,before the 2 weeks payment day,can I ask?
Response from PaycomDec 19, 2022
We're glad you're enjoying Paycom! We'd be happy to answer your questions. Please reach out to us at [email protected].
Jon W.
Abruptly, and with no notice increased our monthly fee 60%. The change relates to "active employees". They had been billing us for each employee that received a paycheck; but out of nowhere changed this to charge for every employee - even parttimers who didn't get a check. A) none of the other major payroll companies charge like this B) this is the second time in one year they've arbitrarily changed something that (shockingly) resulted in more fees. BUT - here's the kicker - there's no way to get your fees back even though they very clearly changed their billing practice WITH NO NOTICE. My recommendation - stay away. They make it complicated to change once they get their hooks in, and happily help themselves to your bank account to grow their own margins.
Response from PaycomDec 19, 2022
Our clients' happiness and satisfaction are some of our top priorities, and we want to ensure you receive the clarification you need. Please reach out to us at [email protected], so that we can get you in touch with the appropriate team.
Ryan W.
I'm a newbie to an HR system like Paycom. I have found it easy to use and navigate, and I feel like it gives me managerial power that I didn't have before in that everything is at my fingertips, both for me as an employee and for me as a director. And expenses are much, much easier to handle.
Response from PaycomDec 5, 2022
We're glad Paycom has put the documents you need at your fingertips. We're delighted to know that it's benefitting your organization. Thank you for the great review!
Karla M.
From the time I reached out to the sales team and met with us throughout the implementation has been an easy transition. Everyone has been extremely helpful and patient in explaining the new process to both myself and the training that was provided to our staff. I would recommend PayCom to anyone that is looking for a new payroll system for their company that enables staff to take an active role in their payroll process. The whole implementation team are outstanding, especially my direct contact, project manager. She is extremely patient, knowledgeable and always willing to jump on a call if needed to further explain processes. Looking forward to the ongoing relationship with PayCom and all that they offer. Our staff and physicians are extremely satisfied with the seamless transitioning into our new payroll system.
Response from PaycomNov 25, 2022
We greatly appreciate your advocacy and partnership and look forward to working with you more in the future. Thank you for the great review!