Rashawna G.
They walked us through every step
They walked us through every step! He arrived safely & is the sweetest little pup!

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Rashawna G.
They walked us through every step! He arrived safely & is the sweetest little pup!
Amy G.
It was love at first sight when we found our mini-schnauzer pup on Pawrade. Walker (now “Huxley”) is the best little pup and exceeded our family’s expectations as new dog owners. It only took a few days for our pup to reveal his spunky schnauzer personality. He is so smart and caught onto routines quickly. He has playful personality and is very lovable. This was our first time considering the purchase of a pet online. All of our Pawrade contacts from initial inquiry to our pup’s travel companion were great to work with. Each point of contact was responsive and timely on all our questions and served as the liaison between us and the breeder. They shared detailed tips on how to handle our pup when he arrived and any steps needed to ensure his health and wellness that first week in our home. Overall a very smooth journey.
Paula B.
Was told I would receive a phone call last night to schedule exact delivery time today or tomorrow. No contact whatsoever. I understand things may change but they said they would call me Tuesday night. Poor communication. Now talking delivery in 10 days…did not use soonest delivery company. So if you want an 8 week old puppy think again…10 weeks MAYBE at this point. Just hoping before 6 months…of note…GREAT communication up until I made my full payment then NO communication or requested pictures for this last week. Addendum: Pawrade replied but did not address the lack of communication. I was contacted by the puppy transporter for delivery the 22nd or 23rd… how would a puppy transporter have all the information if not from pawrade? Then after I take time off work to receive my puppy I had to do all the calling to find out the transport was cancelled and delayed by them (Pawrade). I was not asking for an unsafe transport as you imply. I was asking for communication and updates. That is what you are so sorely lacking in. Addendum 2. Changed my 1 star rating to a 4 star. The supervisor took over, reassigned me to a different person and I have had great contact and communication from Pawrade. Lollipop comes home Friday and the transport company has already reached out to me. This experience is definitely improving by leaps and bounds.
Response from PawradeSep 22, 2021
Paula, you purchased your puppy on 9/13 and submitted payment for transportation on 9/14. We have amazing reviews that speak highly of our communication. We will do a thorough review to see how we may do better as we’re always looking for ways to improve. We began booking transportation right away and on 9/15 we informed you your puppy would be picked up between 9/28-9/29. 2 weeks certainly isn’t the norm but there are many factors that come into play when transporting a puppy in a safe and humane manner which in our opinion is of paramount importance. We implement a Puppy First Approach and that means throughout our process we do whatever it takes to ensure the well being of the puppy is considered above any human's wants, desires or needs even if it causes the human to be slightly inconvenienced. This includes us and breeders. **Edit - We apologize for the miscommunication. The first transporter we contacted to deliver your puppy could not provide door to door service and instead would have required you to drive 800+ miles roundtrip to meet them. We immediately told them we would not use their services for your delivery however they still chose to contact you to arrange a delivery date. We apologize for this and will do a better job to ensure this does not happen again as we can understand how frustrating that would be.
Jo C.
I was driving from California to Oklahoma to get my new family member. There are a lot of scammers out there so I was very skeptical. Especially because how nice and humble everyone was. Kayce stayed in constant communication through the whole process and did everything I asked. Even arranged a zoom meeting for me. Kayce was so kind and patient and listened to all my concerns. The first person I spoke with was Gabriel. He was awesome as well. So accommodating, patient and professional. Renee was arranging the pick up and also stayed in contact with me continually. This service was amazing and cannot recommend and thank them enough. Such amazing people!
Valerie R.
A great experience! My sister-in-law adopted a puppy and recommended Pawrade. She was correct. Everyone was so helpful. They put any concerns at ease. They were very professional yet understood the emotional challenges of choosing a puppy. My furball is a delightful bundle of joy.
Doug R.
We were extremely pleased with the service we received from the people at Pawrade. Sara and Morgan were courteous, accessible, informative, responsive, and available. We love our little puppy and credit Pawrade for getting us off to a great start.
merodii R.
I checked out Pawrade with little to no expectations, but was soon amazed with the excellent site and excellent service that was provided. Searching and finding a puppy that was a perfect fit for my home and my family was easy and the whole adoption process was easy to understand and fulfill. Jennifer and Lindsey were incredibly helpful in giving information and advice and answering any questions that I had. This site and experience is definitely recommended to all!
Karen B.
They were fantastic. Called