Terry L C.
It was GREAT !!!
It was GREAT !!!

At Pawrade.com, we believe finding your puppy should be one of life’s happiest experiences. We are here to provide families with a safe and reliable place to discover the perfect companion, ensuring every step is filled with confidence and excitement.Each puppy featured on Pawrade comes from breeders who are committed to raising dogs with love and care. We take time to ensure every puppy has the healthy foundation and nurturing start they need before joining their forever home. From playful small breeds to affectionate family dogs, Pawrade is a trusted source where families can explore a wide variety of puppies and learn about each one’s unique personality.Our dedicated Puppy Concierge team is with you throughout the journey, answering questions, helping with travel arrangements, and providing peace of mind through our health guarantee. From the first search to the moment your puppy arrives in your arms, we want the process to feel personal, simple, and joyful.Welcoming a puppy is the beginning of a lifelong bond filled with laughter, loyalty, and love. At Pawrade, we are honored to help families open their hearts and homes to a new best friend.
Pawrade (pawrade.com) has 7,080 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Terry L C.
It was GREAT !!!
Caran E.
Everything went smoothly. I just wish I could have found a puppy closer to home. Breeder was very nice. Dr. report was great, but the puppy was listed as thin. She is eating well now and very active. Perfect puppy. Still Potty training.
Response from PawradeOct 21, 2026
Hey Caran, thank you for the honest review and thank you for choosing Pawrade. I am sorry that your puppy was rated as thin. There are many legitimate reasons for that. Too many to go into here. But we are happy to hear she is eating well and that you feel she is a perfect puppy. I any issues develop be sure to reach out ASAP.;
Aline B.
I would've rated higher if they would've been in more contact with me and send photos of my pup in the 3 weeks I'd been waiting his arrival. It was very Business like and not a close enough connection. However, I'm grateful for his arrival and we feel Blessed to finally have him home. Thank you, The Bretons
Response from PawradeOct 16, 2026
Hey Aline, we apologize for any lapses in communication. But we are so happy that your perfect pup arrived just as promised. Thank you for trusting Pawrade and best wishes.
Carmen T.
Puppy was delivered spic and span with transport drivers giving excellent updates, wonderful puppy care, and efficient handoff. Pawrade gave detailed instructions on puppy care and answered puppy questions.
Response from PawradeSep 16, 2026
Thank you for the wonderful review! We’re so happy to hear your puppy arrived happy, clean, and well cared for, and that the transport team kept you informed throughout the journey. We also love hearing that our puppy care guidance and support helped make the transition a smooth one. Congratulations on your new family member, and we wish you many happy memories together!
Steven L.
I've been treated with respect that's very u portment
Response from PawradeSep 14, 2026
Thank you so much for your kind words! Treating our customers with respect and care is incredibly important to us. We truly appreciate you choosing Pawrade!
Ken V.
As previously stated, the final outcome was great, it was just getting there. Every time I called or texted no one knew anything and they passed the buck. I will get a response of oh that's the Breeders to respond to or that's all up to the air nanny. I don't believe that anyone is to blame I think all is to blame everyone should be on the same page and everyone should have the same information. So what is needed is it General location of where the process is to where whoever you're asking the question they can just go and see what's next. Because every time I text it I got finger pointing. Like I said in the beginning the outcome was great. Ty!
Response from PawradeAug 26, 2026
Hey Ken, thank you for trusting Pawrade to help you find the perfect pup for you. We are so happy that the pup arrived happy and healthy just as promised. We do apologize for any lapses in communication and will be looking into what the issues were.
customer
Concerning the Pawrade people, Emma, the first contact, & deal-closer, was a very nice person. Lois, my puppy liaison, was amazing. She was always available and helpful, replying the same day, if my questions were posed Monday through Friday. Reagean, the travel coordinator got Zoey connected with an air flight nanny within a day of her final veterinary exam. The flight nanny service was the weak link to getting our puppy smoothly home only because they fly standby. The nanny started from Atlanta the morning of the transfer, flying into Springfield, MO, arriving to pick up Zoey who was delivered at 11 am to the airport, allegedly be on an 11:38 am flight out of Springfield airport, an impossible task. The rest of the day was one delay after another because of the standby rule and when it was clear that the nanny was going to have to give this 11-week-old, 2-pound puppy back to the breeder to be transported on another day, I paid for a flight from Springfield to Seattle out of pocket for confirmed seating on top of the flight nanny fee. Only because of that, did we get our puppy on time. Don’t use the flight nannies unless there is a nonstop flight from the breeder’s city to yours and even then because of standby seating, the puppy’s arrival home may be bumped to a different day. However, the flight nanny, himself, was awesome. One change I suggest: Pawrade needs to give itemized invoices showing exactly what you paid for, not just a total. My puppy had a sunny personality at 6 weeks, with a furiously wagging tail, based on the video I was sent. The same people-oriented, happy puppy arrived home to us, healthy as promised. Ray, the breeder, and Kim, his assistant, were great to work with. My puppy was raised in a kennel which is not the same as being raised in a home, so be aware of that. Some breeders have dozens of adults they are breeding, and many puppies listed on Pawrade are from such kennels. Ask questions about all of the details of the puppy you want, health of the parents, how is the puppy being raised, exact weight, date when they might be first able to be home, and talk to the breeder before you pay for a puppy. Get photos of the parents and if AKC registered, get the lineage of the parent dogs, and videos of your puppy.
Response from PawradeAug 24, 2026
Thank you for the very detailed review. We are sure many folks will find it helpful. And we always appreciate any constructive criticism and take it as an opportunity to improve our processes. We are happy to hear that your pup arrived happy and healthy. Best wishes for many fun filled days to come.
Bill J.
Our big buddy golden Cash passed away at age 12 suddenly about a month ago. The house was so quiet, and we decided to go ahead and find a golden pup. My wife looked locally and then found the Pawrade website. We found a couple of pups and narrowed it down to one. On Sunday we decided to go forward and made contact with Pawrade. Being in commercial construction my working life, I was used to contracts. So I wasn't intimidated by the 7 page document. I will say it gave me a different feel for the transaction. Its very specific in its steps and prepayments, and other stated requirements. You should be prepared to understand the steps, and the time when you have to take them. Its very one sided, but understanding that many are a result of issues with customers over time. The prepayment of the total amounts, including the transportation gives me some concern, Other concerns that have come up is the separation between the customer and the breeder. Its an odd feel to not have any contact prior to making such a purchase to ask pertinent question and have a feel for the owners and how they operate. We have had 4 goldens over the years, all locally bought, all we were able to visit the breeder, talk with them, see their operation, and see the litter. Add to it - the names they have on the website are not the names the breeder has for the pups. I suppose it is so you can't trace the dog to breeder on the web and make direct contact? Don't know for sure. We understand now that the transport may take multiple days and stops. Again, I get it. You're not going to take them one at a time. BUT, it gives us pause (paws maybe?) and consideration for the 8 hr drive to pick our little guy up and not subject him to a multi day trip in a crate in the back of a truck. This is new to us. Buying a pup sight unseen. I've bought multiple cars that way, but no dogs. We're going through with it. Here's what we'd tell you from where we're at - 1. Its a 3rd party transaction. Pawrade is an agent, this is a business. Don't kid yourself, their financials are protected and backed up. 2. Figure out the timelines of financial payments, signing the contract (its gotta be done in 24 hours) 3. Figure out the requirements of the contract after you get the dog home. They're specific. 4. Double check the billing. I unselected the 10 yr guarantee saving the total by $250 and it showed up correctly. Then when I selected submit, the deposit went up $250. We called immediately, were told that even though we unselected that choice, it still included it. We couldn't see the initial contract itemized build up anymore, and it was supposed to be sent. We haven't seen it yet. Well, we'll see. I'll update this once we complete the transaction. As a business man who understands the business side of things, I give these guys a 4, with a chance to make it a 5 (or a -0-). Execution is key to operations
Response from PawradeSep 2, 2026
Hey Bill, thank you for the kind words and detailed review. We always appreciate any constructive criticism and take it as an opportunity to make adjustments to our processes and service. I also apologize for the issue with the charge for the extended health guarantee. I reported it to the IT guy so that he can review what may have happened and made sure you were charged properly. Best wishes!