customer
Very knowledgeable very kind
Very knowledgeable very kind
Response from PawpMar 6, 2022
Thank you for your kind words. We're always here to help! (:

Hi, pet parents! We’re Pawp, an online-first clinic for pets in-between appointments. Pretty much, the pet pros your vet trusts. Our best-in-show virtual vet care service teams up with your primary veterinarian to deliver compassionate and comprehensive pet care, just the way your vet would. With 24/7 instant access to our friendly team of licensed veterinarians and nurses to our mastiff-sized catalog of trusted pet health resources, we’re empowering pet parents with on-demand expert advice, all in their back pocket. Whether you’re a curious cat wondering “Why is my kitten kneading me?” to “Hm, that’s a weird color. Should I be worried?,” pet parents (and their vets) can have peace of mind knowing Pawp’s got their backs…and tails…and paws.
Pawp (pawp.com) has 1,735 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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1,735 approved reviews, newest moderated first
customer
Very knowledgeable very kind
Response from PawpMar 6, 2022
Thank you for your kind words. We're always here to help! (:
Heidi
Our vet visit went very well. She was very nice and explained thing as well as sent links to further help us. I highly recommend pawp.
Response from PawpMar 2, 2022
Heidi, we appreciate you taking the time to leave a review. I'm happy to hear that you were able to get the help you needed from our vet professionals. We're always here for you! (:
Teresa
I was really impressed with my conversation with Haley T, LVT. She was so patient and compassionate with me. I was anxious and had a lot of questions about a recent change in my cat’s stool while he was having a bout of diarrhea for several weeks. He had already been to my own vet, but I still had more questions and sometimes I can only relay questions to my vet through the front desk, which is difficult. She even looked at a photo of the situation and then asked me to check my cat right then for signs that could her her determine if it was an urgent problem or not. She also gave me advice about his general health due to his age and told me follow up things I should do and have checked at my next vet appointment. It was great to have her advice right when I needed it in that moment and it gave me peace of mind.
Response from PawpMar 1, 2022
Hi Teresa, thank you for taking the time to share this feedback! Our goal in providing this service is to ultimately minimize stress for you and your pet so I am happy to hear that Haley was able to bring you some peace of mind. We are always here for you. (:
Liz
This is a great tool to have - I just needed a little more information before taking my cat to the vet. Really appreciate the help!
Response from PawpMar 1, 2022
Thank you for taking the time to share your feedback. I'm happy to hear that you enjoy Pawp and find it helpful. We are always here for you! (:
Hayley J.
My dog (a 16 lb shih Tzu) got into hershey kisses, he ate about 18 of them - I was able to get in touch with a vet via video chat within 2 minutes, they had his emergency fund activated and I was on my way to the ER in less than 10 minutes. Once a treatment plan was decided, I was able to reach out and get answers from Pawp in a timely manner even though it was after 5 on a Saturday. Payment was issued to the vet from my emergency fund immediately, there were no hold ups or back and forth conversations delaying anything. Pawp made everything simple and as stress free as possible, a potentially life threatening crisis for Henry became a blip in our weekend and I can’t thank everyone at Pawp enough for making sure we were taken care of.
Response from PawpMar 1, 2022
Hi Hayley, Thank you for taking the time to share your experience! It means so much to us to have been able to help you and Henry during such a scary time. The Pawp team is sending lots of love to you both. We're always here for you. (:
customer
Very helpful customer support
Response from PawpMar 1, 2022
Thank you for taking the time to leave your review, we are happy to provide positive, genuine service to pet parents like yourself!
Sue V.
I just want to say thank you so much to pawps and their vets. I had some questions about my cats behavior and really got some helpful suggestions. This is not the first time I've used Pawps. A few months ago I called with an emergency with my dog. They have great customer se rvice and were able to tell me over the phone what to do and everything turned out just fine. You not only save on expensive vet visits, Pawps is there for you and your pet 24/7. I would recommend Pawps to anyone. Susan Vergowe And Spaz the wonder cat!
Response from PawpMar 1, 2022
Thank you for leaving such a thoughtful review Susan. We love hearing about experiences such as yours, and we are happy to be able to assist dedicated pet parents such as yourself, and wonder-cats like Spaz too!
Martha R.
Haily was very helpful with her recommendations and advice..
Response from PawpMar 1, 2022
Thank you for taking the time to leave this review! We are so glad to hear our service was able to assist you and your pet.