patriciaspetals.comReviews of patriciaspetals.com

DON'T use these people. I ordered a casket spray for my mother's funeral early in the week of the funeral, called on Thursday to confirm Friday delivery and was assured it was taken care of. Got a text Friday afternoon (when they were to be delivered!) that they couldn't do the order because of "lack of supplies". When we called we were told they couldn't look up the order because "their computer was down" but they'd call us back in next half hour; they NEVER called back. Had it not been for a local company that bailed us out at the last minute, my mother's casket would not have had flowers. I WILL be filing a complaint with the Better Business Bureau today.

This company hires free lancers in philippines and is not paying the agents' salary on time - ALWAYS DELAYED.

I wish I would have read the reviews prior to ordering. I ordered two days prior for a funeral service. I was notified after the service started that they had no flowers. This goes through a call center where all of the agents speak very rough english.

The website promises same day delivery. My order was for the next day for a friend who just had surgery. The flowers never arrived, and the Patricia's Petal never emailed me to let me know they cancelled my order because they could not fill it. I only found out because the delivery never came and I called the shop 2 days later. When I called, I did not receive an apology or any follow up recommendations. The person who answered the phone not considerate. I will never recommend or use them again.

horrendous, terrible, disgusting and worst service!!!! do not trust them. we placed an order three weeks in advance for my aunt's funeral. they followed up with text messages wanting details of funeral location and time. i just found out from patricia's hacks (petals), service just ended an hour ago by the way, that they couldnt make the delivery in time and would we like them delivered somewhere else. what a total insult. you missed the service you morons! total scam. do not trust them! such an insult and total disregard for such a sad time for us. its a good thing they aren't around the corner. someone needs to be lit up. i called and spoke with the worthless supervisor, i didnt use one bad word, requesting someone higher up. there isnt a higher up. there isnt a patricia, lol. dont use them!!!!!

TOTAL SCAMMERS, HORRIBLE CUSTOMER SERVICE DO NOT ORDER FROM HERE** PLACED AN ONLINE ORDER TWO WEEKS BEFORE MEMORIAL SERVICES, THEN CALLED THEM ON MONDAY TO CONFIRM FOR THAT WEDNESDAY AND SPOKE TO CUSTOMER SERVICE REP WHO LIED AND SAID MY ORDER WAS FINE AND BEING WORKED ON, I RECD A TEXT THE DAY OF MEMORIAL SERVICE AT 8AM WHEN THE FLOWERS WERE SUPPOSE TO BE DELIVERED THAT DAY 10AM STATING MY THEY HAD AN ISSUE WITH MY ORDER, WHEN I CALLED THEY CASUALLY SAID "WE ARE HAVING SUPPLY PROBLEMS AND CANNOT FULFILL YOUR ORDER." THIS BUSINESS SUCKS!!

If I could give them no stars, I would. I ordered for a Memorial Service for my brother which was on a Sunday. The company texted me Friday at 5 saying they cannot fill the order due to a supply issue. They would not substitute either which left me not enough time to find another arrangement by Saturday.

I needed a floral arrangement for my ill sister. I was under the impression patriciaspetals was in her local area. They guaranteed same day delivery if ordered before 2PM local time. I had my order in before noon. No delivery yesterday or today. In addition to all that the added a "service fee" of 15.99. My advise..go elsewhere.