Pat McGrathReviews of patmcgrath.com

Ordine fatto il giorno 7 Novembre,arrivato il giorno 15 Novembre,spedizione veloce e ottimo imballaggio e poi che dire delle 2 palette acquistate.... STUPENDE

Online store is a scam! I was charged twice for my order. First of all, Pat McGrath takes NO responsibility for online order mistakes!! There is an Israeli company E Global that actually collects the payments. By the way, NO NUMBER for either company. you can email Pat McGrath customer service, but they will give you the same answer time after time - contact E Global. E Global has NO WAY to contact them. So I was charged about $150 TWICE for 1 order!! If this isn't fraud, what is? It's almost a month since I am trying to get this sorted but they are running me in circles and absolutely no intention of returning my money!! Beware and ONLY buy in store. But I'm done with this brand after this nightmare!

I ordered a product ( concealer ) once, and needed some help. I live in Norway, and I accidentally ordered the wrong colour. So I asked if PMG could please change my order to the correct one . I asked about an hour after my order was placed, and the shipping and custom control payment for me is crazy. But no, not only did they say they could not help, I really had no sense of PMG caring about me as customer at all.

3 palettes commandés sur le site officiel le 20/10 reçus le 26/10. Un malentendu sur la confirmation de commande, soucis réglé en 3h avec Mindy . Presque 50% off sur la mothership VI, 30% sur le reste (offre actuelle), vous faites honneur à la qualité de votre make up . Un grand merci

Bought a foundation on the October 4th and it was supposed to be arrived within 9 business days. Todays is 24th of October and I still didn’t get it. Contacted customer care twice and for the last they said they can’t do anything because the product is still “on the way”. I’m so disappointed because I bough with enough time to use I’m a special occasion and I couldn’t because it’s not here

Terrible customer service policies. If a shade of concealer isn’t quite right, even with proof of purchase, they will not take it back nor even exchange if it’s one day over 30 days. In my case it was about 90 days. Too many other fine brands out there to mess with this draconian policy. Shop elsewhere is my advice.

Verzending duurt wel iets langer maarrrrr de oogshaduw is echt super mooi. Hele mooie heftige glitter. 1 pallet kwam gebroken aan maar na contact is er een nieuwe verzonden die wel heel is aangekomen

Products have a decent colour however are cheaply made. Cheap casing and things breaking constantly. Given the price point, we expect better.