Oliver
Professionals at what they do
I have never had a problem with the customer service, answering service and billing.
Response from PATLiveMar 23, 2020
That's great, Oliver! Thank you for sharing.

PATLive is a virtual receptionist service that delivers what every caller wants – a real live person and helpful service, 24/7. Instantly change how receptionists are handling calls with your real-time status, and stay updated with an email, text or push notification after every call. To experience PATLive for yourself, start a 14-day free trial today. To learn more, visit patlive.com.
PATLive (patlive.com) has 196 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Oliver
I have never had a problem with the customer service, answering service and billing.
Response from PATLiveMar 23, 2020
That's great, Oliver! Thank you for sharing.
Howard
Had a few start up issues with scripts but once resolved the actual inbound call response was very well done. Satisfied with the services provided
Response from PATLiveMar 12, 2020
Howard, we're sorry that we started off on the wrong foot. Custom call handling instructions can sometimes require a learning curve, we are so glad you're happy now. Thank you for the feedback!
Carrie
On top of all calls
Response from PATLiveFeb 21, 2020
That is great feedback, thank you Carrie!
Christoph
Overall great results! Thanks.
Response from PATLiveFeb 20, 2020
We're so glad to hear that Cristoph, thank you for the review!
Sheldon
PATLive has helped my business grow and provide excellent service to my customer base.
Response from PATLiveFeb 17, 2020
That's fantastic Sheldon, thank you for sharing!
Don R.
Excellent professional incoming phone call monitoring service we've ever used in decades.
Response from PATLiveFeb 14, 2020
You're making us blush. Thank you for the review Don!
Richard L.
We were getting hundreds of spam calls a month. We just couldn't take it anymore! So we hired Patlive to handle our calls. Now for a few hundred dollars a month, Patlive handles all our calls, freeing us up to run the business.
Response from PATLiveFeb 14, 2020
What a great use case, thank you for sharing Richard!
Suhyun A.
Been with this company a long time. Intially they were good but the service has gone down terribly. I have patients actively complaining how rude the agents are. Actively looking for another service.
Response from PATLiveFeb 14, 2020
We are surprised and sorry to hear this Suhyun and have requested a customer support manager review your account asap. We'll be reaching out today so that we can better understand what's been happening and hopefully resolve the concerns immediately. If it's still possible to earn back your trust, you have our assurances that we'll work hard to get it back.