PatioHQReviews of patiohq.com

4.2745 reviews
Furniture Stores
1411 Enterprise Drive, Romeoville, Illinois

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PatioHQ

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About PatioHQ

Since 2016, PatioHQ offers innovative products featuring quality craftsmanship to enhance our customers’ enjoyment of the outdoors. We think you will find the everyday prices on our website to be very competitive for high quality outdoor furniture and made in the USA cushions. We hear all the time that our prices are too good to be true, what’s the catch? There’s no catch, we don’t spend millions of dollars on marketing and we are online only which alleviates overhead costs, those savings are passed onto the customer. You may also customize individual pieces and furniture sets with our vast offering of beautiful, durable outdoor fabrics to truly make each piece your own.

PatioHQ (patiohq.com) has 745 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: patiohq.com
Website: patiohq.com
Category: Furniture Stores
Location: Romeoville, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PatioHQ reviews

745 approved reviews, newest moderated first

DB
Feb 18, 2022
Very impressed
I was very impressed with how the PatioHQ team worked with me during the purchase process. They helped me determine colors and other items. The product was shipped before the date they indicated on the purchase which was awesome that we were able to enjoy faster. Finally, the PatioHQ team helped fix some tricky delivery issues that we had given our condo. Will buy again for sure. Thanks Jeff and team!
Response from PatioHQFeb 18, 2022
Hi Daniel, thank you for the review and compliments. We are happy that you're happy! Enjoy! PatioHQ
Mike
Jan 27, 2022
Overall great customer service
There was a delay in shipping but there seems to be on everything these days. Overall great customer service and I would buy from PatioHQ again for sure.
Response from PatioHQFeb 17, 2022
Hi Mike, supply chain issues still persist but things are starting to get better. We appreciate the understanding and we are happy that you're happy! PatioHQ
MARK S.
Jan 24, 2022
From start to finish on my orders they…
From start to finish on my orders they were excellent! Pricing great, easy to use website and delivered on time. Thank you, M. Stone
Response from PatioHQJan 26, 2022
Hi M. Stone, thank you for the review and great to hear that you're happy with everything. PatioHQ
Johnny T.
Jan 20, 2022
I am pleased to report they corrected…
I am pleased to report they corrected my order and in fact, I ordered 4 more pillows without issue. So yes, I am satisfied and pleased with all the pillows. The delay was a bit frustrating, but it is resolved now. All good…
Response from PatioHQJan 26, 2022
Hi, thank you for the updated review and happy that you're happy! PatioHQ
Anand
Jan 20, 2022
The ordering process was good and got…
The ordering process was good and got exactly what I needed.
Response from PatioHQJan 20, 2022
Hello Anand, thank you for the review and your business! PatioHQ
Jennifer C.
Dec 11, 2021
Great product just took a little longer…
Great product just took a little longer than expected.
Response from PatioHQDec 11, 2021
Hi Jennifer, thank you for the great review! We apologize for the length of time it took but supply chain issues and Covid has slowed things down. Hopefully we get back to normal soon. Enjoy the rest of the year! PatioHQ
Ellen L.
Dec 10, 2021
Delivered on time
Delivered on time. Quality products that are well fitted.
Response from PatioHQDec 11, 2021
Hi Ellen, thank you for the review and happy that you're happy! Have a great rest of the year! PatioHQ
Karen R.
Dec 3, 2021
Love our new cushions
Love our new cushions! Great quality and fast easy service.
Response from PatioHQDec 3, 2021
Hi Karen, thank you for the review and great to hear that you're happy with your new cushions. Enjoy the rest of your year! PatioHQ

PatioHQReviews of patiohq.com

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Very impressed

Overall great customer service

From start to finish on my orders they…

I am pleased to report they corrected…

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Great product just took a little longer…

Delivered on time

Love our new cushions