Patient Care MedicalReviews of patientcaremedical.com

Stacy was excellent! She answered my questions and made what was originally frustrating... easy and pleasant. Thank you, Stacy for answering my questions and making the whole process EASY and PLEASANT.

They have supplied my catheters for years with no problem. This last order there was a problem and Laura(the person who manages my account) called to inform me right away that Medicare was not going to cover due to some audit. She gave me my options and even looked into other ways to work around the problem. She knew that I was distressed about the issue and sent me out multiple different products for me to try. She went out of her way for me and they really offer their clients great support.

First things first: You Want to use this company & product! Try them out and see for yourself the excellence of product, the care of the representatives and the ease of having your supplies shipped straight to your front door within 24 hours! Please try for yourself? You will not regret! I Had actually been out of supplies for 3 months, getting messages from another supply company for me to get their rep in touch with my doctors nurse instead of sending my supplies. I actually called the wrong number and asked to speak with a supervisor to report this rather offensive behavior and inquire as to when I would get my supplies... Anthony answered the phone, informed me he was a supervisor and wanted to help...i told him what had been happening, explained my predicament and was politely told I had dialed the wrong number but that he could help me get my supplies..which I Did receive the Very Next Day!!!(Yay!) He has kept up with me, I have already received my original 'sample' supplies, found what fits me best, & already gotten my first shipment of supplies. The product is sterile, comfortable and best of all, he let me know my insurance pays for it, which allows me to not have to choose between needed supplies and food, or other necessities. He has been right there to help at every juncture, got the paperwork from my physician, billed my insurance and has just made my entire daily life so much better. When you need something and can't afford or simply can't get it for other reasons, daily life gets hard and bleak. His expediancy, proffesionalism, and gentle spirit has been such a welcome experiance for me. I really appreciate Anthony, and this company. The product is so smooth and doesn't cause fissures, I love the fact that they come encased and prelubricated and are easy to keep sterile before right through use and easy to dispose of discreetly. Love the product! Adore the company! Can't tell just how very deeply I am grateful for and truly appreciate my personal customer service rep: Anthony! 5 stars are not enough stars!

When I returned from my urologist's office after reviewing results and outcome of my recent surgery there was already a message on our answering machine from Ms. Washington at Patient Care Medical. She visited me the same day with samples and all the answers to my concerns and questions were answered. I am so happy my urologist referred me to Ms. Washington and this company. The catheters (and the one I am choosing) are easy to use, top quality, and safe. The best part of the experience is that Ms. Washington is a caring professional representative. I look forward to a long relationship with this company knowing I am in good hands with a great company, and more importantly a great representative.

Dear Patient Care Medical ~ The reason that PC Medical has my Catheter business is because I received such XLNT and perfect all-around Customer Service without delay from your Consultant Chase Jennings !! I live in a Retirement Community with 2500 Retirees and will advertise CURE Medical and Chase Jennings to our Pharmacy and our Medical Center and all my friends here in need of your great Services !! It is a pleasure to work with Patient Care Medical and especially your Consultant Chase Jennings !! Thank You + God Bless !! Hannelore Westphal ShellPoint.org

As the owner of two Adult Foster Homes I have struggled to get my residents needs met with the other supplier we had been using. Nick was both EXTREMELY helpful AND sent a partial shipment immediately to SERVE the client! GREAT service and I WILL be referring other AFH's to this company!

Thankfully I was rescued by Lara at Patient Care Medical from another supplier who did not have my best interests at heart. I am a Medicare patient, was having trouble with infections and was caught short on supplies. Lara couldn't have been more helpful. She really went to bat for me in obtaining samples and setting me up with a much better infection-preventing product. She's knowledgable, responsive and her communication with my doctor's office was great. I am very happy to have made the switch to Patient Care Medical.

Excellent service