I use to stand in line at my small marine store for 45 minutes where they would look up part numbers for my outboard engine, usually they were missing stock in a part or two; now through PartsVu I get an accurate and complete bundle of service parts ordered in just short minutes.
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear the ordering process has been such a time saver for you and that you’re able to quickly get complete, accurate service bundles without the hassle of waiting in line or dealing with missing parts. It’s exactly the kind of streamlined experience we aim to provide.
We truly appreciate your support and look forward to serving you again!
JD
James D.
On time
On time, accurate and easy to order
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear your order arrived on time, was accurate, and easy to place. We truly appreciate your support and look forward to serving you again!
BR
Brad R.
Yamaha brand
Brand name I wanted and excellent quality. Speedy delivery.
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear you received the Yamaha brand you wanted and were happy with the quality and fast delivery. We truly appreciate your support and look forward to serving you again!
XI
Xiomara
Excellent service
Excellent service, quick shipping, right items. Will order again from them for my Yamaha Waverunner
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear you received excellent service, quick shipping, and the correct items for your Yamaha Waverunner. We truly appreciate your support and look forward to serving you again!
RF
Robin F.
I’m giving my experience a 1.
I’m giving my experience a 1.. The price for the items I ordered was great and, I also received a First Responder discount.. However, I received an email advising me that I had to pay an additional $173 to have the items shipped due to the size and weight of the boxes.. I called to ask additional questions and was told the same story..I canceled my order..I was able to get the same items through a competitor for the same price and there was NO ADDITIONAL FREIGHT..In fact, one box weighed 12 LBS and the other box weighed 24 LBS. VERY DISAPPOINTED with the up charge and lack of candor..The excuse for additional payment was read verbatim from your website small print..
Response from PartsVuMay 15, 2026
Thank you for taking the time to share your experience, and we sincerely apologize for the frustration this caused.
We understand your concern regarding the additional freight charge and how that impacted your decision to cancel the order. For certain oversized or heavy items, shipping costs are calculated based on carrier rates, which can include dimensional weight, packaging requirements, and destination. In some cases, those costs are not fully reflected until the carrier provides the final shipping calculation, which is what triggered the updated freight amount in your case.
We absolutely understand how unexpected shipping costs can feel disappointing, especially when comparing against other retailers. We appreciate you noting the value of the pricing and discount you received, and we’re sorry that the overall experience did not meet your expectations.
Your feedback is important, and we will make sure it is reviewed with our team as we continue working to improve transparency around freight estimates. If you ever want us to review shipping options or alternatives before placing an order, we are always happy to help.
JG
Jeffrey G.
PartsVu had what I needed and they…
PartsVu had what I needed and they filled and shipped it very quick
Not sure what I could ask for
Great job
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear we had exactly what you needed and that your order was processed and shipped quickly. We truly appreciate your support and look forward to serving you again!
NI
Nick
PartsVu is my one stop shop for parts…
PartsVu is my one stop shop for parts on my 1999 Triton and Mercury Optimax. I hate buying parts, but love buying them from PartsVu. Their customer services is on top on their game!
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear we’ve become your one-stop shop for your Triton and Mercury Optimax parts. It’s great to know our customer service team has made the process easier for you—even for something you don’t enjoy doing. We truly appreciate your support and look forward to serving you again!
RA
Randy
I buy my boat service parts from…
I buy my boat service parts from PartsVu, good price and prompt shipping, satisfied customer.
Response from PartsVuMay 18, 2026
Thank you for the great review!
We’re glad to hear you’re happy with our pricing and prompt shipping for your boat service parts. We truly appreciate your continued support and look forward to serving you again!
