PartsIPS - Appliance PartsReviews of partsips.com

Ordered microwave handles from them. 2 weeks no shipping, called, guy says has to check warehouse, never calls back. Called next day same thing. Called again asked to speak to supervisor, there isn't one! So he is just a drop shipper. Cancelled order. What the heck man. Not how you do business.

This company is so bad at what they do or should i say THESE SCAMMERS, the guy that answers the phone is the same guy every day. I have demanded a refund and they even said they would refund the money. I have currently reported the site to IC3. If anyone deals with parts ips they are stupid. Please report to FBI ic3 fraud website.

Scam - I called to find out shipping times and why they’re charging a ridiculous handling charge amount for such a small part. He wouldn’t check stock and couldn’t confirm when the part would ship. He just kept saying I would have it in 5 business days. Then i read their website in full and only a fool would participate in their shinanigans. Basically they charge you shipping and handling and the part. They don’t know when it will ship. It may or may not ship via UPS. They have the right to change the total of your order without notifying you first. It may or may not even be an item that they sell. Fraud - scam - non USA company.

I'm so furious with this company. My order got cancelled refund says it will come 7-14 days that's right there is unacceptable for a refund. Well I tried to reorder the part and it was trying to charge me even more then when I first ordered it. So I called them and the guy who answered was so freaking rude I have NEVER experience anything like that. I'm already mad they stole my money they are trying to charge me extra for the same product and instead of just fixing the issues he is mean like are you kidding me?? I was unable to speak to a supervisor or anyone besides him he hung up on me. I'm going to take the man's job or get the company shut down. This is 100% unacceptable this is not okay and should not be able to do this.

Part # with pictured item did not match what they sent. WHIRLPOOL DISHWASHER RACK... Given run around by phone and website. finally getting hold of them they requested pictures which we sent. RETURNED item ( we paid shipping)...still have not heard from them...Shame on me for being duped out of $150....WE DO NOT RECOMMEND THIS COMPANY....DISHONEST....SCAMMERS....

I ordered a washing machine part yesterday and was waiting on a response from the people since I did email them later on to see when my part may ship out but I still haven't heard anything. I called and I would get a busy signal but this evening I called and it rung and then started having a busy signal. Going to contact my credit card company and get my money back. I honestly believe this company could be a SCAM ! UPDATE : I finally got an email delivered to my inbox around 4 AM 2 days after I ordered my part saying my order has been shipped and has my UPS tracking no. in it. Suppose to be delivered by the end of the day on 03/05/2018. We will see if it does and when I get the part put on my washing machine then I will update and tell how well it works with the part I ordered and possibly change the rating a little more higher. My first rating I gave them a 1 star then with my update I gave them a 3 star rating.

30 DAYS NO PARTS!! COMPLETE RUN AROUND ON SHIPPING PARTS OUT. 3 EMAILS. WILL BE SHIPPING OUT. 2 PHONE CALLS SHORT TALK WILL BE SHIPPING SOON AND HANG UP. STAY AWAY FROM THE THESE COMPANY WEB SITES NO MATTER HOW CHEAP THE PRICES ARE. THEY DON'T HAVE PARTS IN STOCK. CALL YOUR CREDIT CARD COMPANY OR BANK FOR A REFUND. I AM ONE P***ED OFF CUSTOMER!!!!!!

I ordered a part based on part number and picture on their website. The part I received was not the part pictured. I contacted them by phone and the rep was short and told me to use the website. All I got on the website was a comment that said our return policy is to charge me for certain fees and if I wanted a partial refund then I had to pay to ship the part back. I tried several times to appeal to their want to have a satisfied customer since the error was on their end. They wouldn't budge and even when I shipped the part back I got less in refund then they said they would refund me. I would not recommend this company.