PartsIPS - Appliance PartsReviews of partsips.com

Great buying experience, fast shipping, highly satisfied.

PartsIPS delivered the part I needed, well packaged and on time, for a great price.

The part was actually what I needed. You got the machine back working.

Quick, efficient service delivering name brand part for my refrigerator.

Exactly what I needed at a great price. Super fast shipping too.

Fast shipping and great customer service.

Hello everyone, I trusted Parts IPS and was at a point thinking I had got scammed. Eventually they returned my email, and stated my part was on backorder. I called so many times, and kept getting the run around. I will call you back, someone will call by end of day. This went on for over a week. They stopped answering my calls and I got other people to call using different numbers, it was the same result. The email was answered and I had a little hope. Finally an email came that said my part was in the mail. The part arrived and I was happy. I do not like the way they handle their customers. They do offer you to cancel, but then you would lose your shipping for me that cost just as much as the part and their is a restocking fee. So if you do cancel you would lose most if not all of the money you paid. That is sad. I don't recommend this company and I will not shop with them again. It is like rolling dice. I am disabled and can't afford to gamble with my money or sanity. Be Blessed and be AWARE!

Do Not order from this company!! I placed an order at 11:30pm and called at 9am when they opened the next morning to cancel my order. They told me it could not be cancelled since it already shipped. No company ships items in 9 hrs! I asked for a tracking number for the shipment and they couldn’t give it to me. I had to email this company because the phone number on their site (that says please call, we are happy to help) does not even work! Had to file a dispute with my bank. I had a bad feeling about their website- should have read reviews- lesson learned!!