PartsFPSReviews of partsfps.com

Bad costumer service

Great prices, fast service , great communication! Very helpful!

Send the wrong part and have got the ok to send the wrong part back after contact them but I am going to send it back anyway for refund

I never received my package. I don't know if that is PartsFPS's fault or UPS, but I can't get a reply from the PartsFPS website after trying for a week. No help whatsoever. Lesson learned. Edit: Yes, my tracking information shows the package was delivered. If you read my ticket I opened with you, you'd have seen that. We get countless packages a day and the delivery man may have taken a blanket signature for the facility’s entire days worth of delivery. That's why I reached out to you. Geez.

Awesome great doing business with you

I ordered 7 imperial stove pilot assemblies and 7 single spark ignitors for a total of almost $300 and instead I received 1 LP conversion 3 burner kit for a heater that has a Value of about $35. I called customer support 3 times and was told that there was nothing they could do. I got ripped off for almost $300 and I am not happy. This is the worst company and website that I have ever done business with and will never do business with them again.

I do not like solely having to order online, I had a couple questions but when i called your number was told you only do online orders only, you need customer service or someone who can take a order instead of online only!!!

Avoid buying from these people. They list items in stock, then you don’t receive it, they don’t answer the phone, reply emails whenever they feel like it, if you order few items and one its not shipped, they will refund you price of item but not tax or prorated shipping that was paid already.