Mark
No parts and bad communication took…
No parts and bad communication took forever to get refunded 3 weeks and they still have my money and I have no parts
We supply Restaurant equipment parts, restaurant parts, commercial food equipment parts, ice maker parts, ice machine parts, fryer parts.
PartsFPS (partsfps.com) has 228 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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Mark
No parts and bad communication took forever to get refunded 3 weeks and they still have my money and I have no parts
Justin W.
They send you the wrong part after they tell you which part number you, need charge you shipping and a restocking fee. It takes more than 3 days to get back to you about an order and that's after waying for a call back for five days. They make more money on restocking fees probably than sells. And absolute sham.
customer
The parts I ordered were no where close to the parts I received. I was also shorted 3/4 of my original order. The phone call to customer service was useless as I was told to email them by someone who has clearly given up on life. After a few even more pointless email which showed their lack of intelligence I realized to just let the parts be returned and take my business somewhere else. I only wish I could leave negative star reviews.
Jeff D.
Hard to believe a company could be this bad. They hey will take your order and over charge for shipping butt communication stops and it took three months to get a refund. They actually made it seem like I was inconveniencing them for wanting refund.
Harry O.
DON’T SPEND YOUR MONEY !The worst service I have ever experience, one months and haven’t recieved anything. Before you order try to contact customer service or the website. You WILL NOT get a reply. That should tell you everything.
Andrew S.
unresponsive, did not ship parts. likely scam or scum. either way buyer beware
Sara T.
I looked into this site before I ordered and I am not sure how I missed the Trustpilot reviews. It seems a lot of other reviews are possitive which is interesting. Similar to a lot of other people, I made an order 2 weeks ago and have not gotten any updates. My order still says "processing" and I've tried a few times and only gotten to the voicemail/
Jan U.
I ordered a part that I required. After 2+ weeks of not receiving it I inquired via email about the delivery status. They then informed me that the order was cancelled and issued a refund. I highly recommend never using this company.