Park West GalleryReviews of parkwestgallery.com

The art is not legitimate and I always get the wrong frame. The staff was lovely except the auctioneer Lee, he was so rude and condescending. He continuously would say rude things on the mic and speak in a different language.

After lengthy delays, caused by an overbearing FedEx employee, my paintings have arrived. Initially, the support from Park West Gallery was somewhat lacking, but they then identified the problem and resolved everything professionally and to my complete satisfaction. THANK YOU.

ParkWest send your Art via FedEx, and I have nothing good to say about how the deliveries are managed by FedEx, but any issues ParkWest washes their hands from it. No Service or assistance. Shocking trading practise if they expect repeat business for serious collectors

We purchased several pieces of art from Park West on a cruise on April 8, 2025. At the time of the purchase we let PW know that we would be travelling for the next 5 months starting April 27th and would not be home until sometime in September. They assured us that the art would either ship prior to the 27th or would be held until September. Nothing but lies. Since our departure several pieces have shipped so we have scrambled to arrange for deliveries to friends and neighbors. They use FedEx for shipping and that has been nothing but a nightmare. Shipments arriving damaged, late, missed appointments and they can't seem to walk and chew gum at the same time. Right now we have a 4K piece that is in limbo with FedEx, missed scheduled delivery, another 2K piece that has gone missing, and keep contacting the wrong individual so no deliveries are possible. If you are thinking about attending an art auction on a cruise, run as fast as you can in the opposite direction.

We purchased a Yaacov Agam Polymorph, costing many thousands of dollars from Park West. Like other collectors, the painted paper is separating from the substrate on the polymorph. After reaching out to Parkwest regarding restoration, the disposition was as per the following: "Unfortunately, restoring this piece presents significant challenges and risks, as any restoration effort could compromise the originality of the artwork. At this stage, applying a protective preservation method will help preserve the artwork’s integrity. However, please be aware that transporting the piece back to us from Australia poses a considerable risk of damage. For this reason, we highly recommend seeking assistance from a local conservator, who may also be able to suggest the most appropriate preservation method" Parkwest during their pitches maintain they can restore all artwork sold by them when or if the requirement arises. The piece is in a temp controlled environment / 22 Degree C, artificially illuminated and no direct sunlight. Given the cost of the piece (in addition to the intrinsic value it represented) along with numerous other purchases we have made from Park West including Peter Max, Multiple Britto, Marcus Glenn, Ron Agam, Ilayev and Godard, I cannot honestly say I would recommend or purchase from Park West gallery again in the future. We purchased for intrinsic value, not based upon any other factor including PW overstated valuations and have in the past disregarded unfavourable reviews of ParkWest. My forthcoming review will hopefully enable others to avoid making the same mistake I made purchasing an Agam. Park West Gallery are very similar to market stall sellers, frequently and knowingly overvaluing pieces of artwork and worse of all do not stand behind their quick sign here sales tactics or after sale support.

As noted by previous reviewers, after sales service is absolutely diabolical. Once they have your money, they really don't care. A case of buyer beware! Please warn elderly family relatives not to pay inflated prices on cruises. I doubt a fraction of the price paid goes to the actual artist.

First time for my husband and I purchasing art from Park West Gallery whilst on a cruise with Celebrity Apex sailing from Southampton 24th April-3rd May 25 We visited the Art Gallery and found my favourite artist Thomas Kinkade and couldn’t believe they were selling the Beauty and The Beast Christmas piece of art (my absolute favourite piece) So my husband made an offer which was excepted and there we were, with our first purchase of Thomas Kinkade. We were quoted 6-8 weeks for delivery time from Miami, to our absolute delight, it arrived less than 3 weeks later beautifully packaged and protected with its stunning frame. I can’t praise Park West Gallery enough we are so fortunate to have found it and to say a huge thank you for your care and dedication 5 STARS ++

Bought several times never had an issue