Park West GalleryReviews of parkwestgallery.com

Once again we purchased artwork from Park West during our cruise on Celebrity Infinity ending 28th March. Today we received the last two of six packages ( they quote ten to twelve weeks), professionally packaged & beautifully framed. We have never had a problem with Park West : just lucky I guess!

my name is Frantz Turnier we bought a couple paintings from your company with no problems but on 8-2024 we bought love of my life Romero Brito on a cruise the sale lady told me and my wife Nora Turnier that the piece on board would need touch up and if we change our mind we could do it within 15 days ,on 8-20-2024 i spoke to one of your representative name Rene he told me not to worry he would take care of the problem. now Synchrony Bank is telling me that i have to pay the full amount of the art piece were i never received with all due respect is park west and Synchrony bank is in the business of robbing the customers on the ships if that's the case I will write to all the cruises lines and better business bureau to explain to them of ur practice if that dont work I will lawyer up .I give you 30 days to correct this problem .And just to let you known u all could go to hell because i am not going pay a penny for the piece and thats all

Purchased a group of paintings for a considerable amount of money in August. Park West then lost the order and invoice for the deposit. The payments should have started in October through credit card installments. They said they would start taking payments on 1st February which meant i would not receive the paintings until August which was far to late. They refused to cancel the order initially but now have said i can have a Bid Credit for $4400 and will not return the money. This company does not care about their clients once they have your money. If you go on a cruise do not get fooled by them. Keep well clear and read some of the other poor reviews on this web site.

My wife and I have bought many works of art from Park West on cruise ships over the years. The value of the works were never misrepresented, and the artworks were never sold to us as investments. We simply buy pieces we think would look great in our home. They have a very good financing program that makes it doable. Other than one Matt Beyrer taking much longer than expected to (eventually) arrive, we have never had a problem with our purchases or shipping. I am not suggesting others haven’t had negative experiences. If I didn’t receive exactly what I had bought from Park West we would stop doing business with them as well. But it’s been nothing but great experiences for us.

Park West Gallery is a thief, a scam. It is totally a robbery. I purchased a painting for a few hundred dollars on a cruise last Christmas, I received a paper photo this February instead. Not the painting I originally saw on the cruise.

I purchased a painting at one of their land auctions on Sept 18th, 2024. It was intended to be a Christmas gift and I was assured that that I would have it in 8 to 12 weeks. 19 weeks later, well after Christmas and not hearing a word from Park West, I receive an email asking me which painting I bought. They didn't even have a clue. I explained that I no longer wanted it as it had taken too long. After arguing back and forth, the conclusion was that I would still be charged 15% for the painting $570 even though the painting could be easily resold and probably even marked up more than it originally was. These practices seem to walk the fine line of legality. I think perhaps the Attorney General in the company's home state should be advised about these sketchy transactions and dealings. DON'T EVER PURCHASE ANYTHING FROM PARK WEST!!

I bought what was promoted as an original painting at a Park West VIP event. I personally viewed it. I had pictures taken of me with the painting and the artist. I didn’t receive it for 3 months. The painting I received was not the original that I purchased. Park West gave me an incredibly hard time about returning it. They charged me a return fee. I disputed with them numerous times and they refused to refund me. I do not have the painting but I still am being charged over $3000 for it on their credit card. It has been a nightmare. They admitted it was not the same painting I bid on that I received. I am at a loss and they do not help at all..just repeat that they can’t do anything about it. That’s insane..rip off. Never again.

I purchased another piece of art from Park West after previously purchasing 3 pieces of art from them. This time like the last time the ordering process was smooth and the galleries level of communication was spot on. I’d highly recommend anyone looking for fine art to give them a try.