Park West GalleryReviews of parkwestgallery.com

Our experience with Park West on the cruise ship was mixed, as I see many other reviews were as well. The salespeople were very friendly, and overall we enjoyed the auction and the experience. However, during their contests, we won 3 prints, which were announced as free, including frames and shipping. We also purchased two paintings. We chose other frames for the paintings, and we received all within a reasonable timeframe. My issue is that we were charged $400 for each print to cover the frames and shipping, almost 1,200 total. The salesperson did not discuss these extra charges. We would never have agreed to accept these prints had we known the additional cost for framing and shipping. When I called Park West regarding this, I was told that they were sorry this happened, but the prints could not be returned, and no adjustments could be made to our account. So just beware.

Do not buy from this company! I “won” $500 towards a painting on my cruise. They knew exactly what I had bid on and informed me that I needed to come back at nine and to bring the voucher. When I went back, they said that unless I would have bid on an actual signed Thomas Kinkade that voucher was no good. They said that they told me that when I received the voucher, but they did not. I even asked other passengers if they had heard them say that and all everyone that I asked said no. I feel like it was a classic bait and switch. I was angry and in tears when I left the appointment. I had to look forward to getting my paintings all day, as I had bid 350 for a reproduction of Thomas Kincaid. They told me that that was the auction special so it did not count as something I could get with the $500 credit. These people are shady as all get out. I was embarrassed because I had told my friends and family I had Won. Do not trust this company. It was on a royal Caribbean cruise. The auctioneer’s name was Daniela and I believe the gentleman that assisted me was named Thomas. (Not sure about the name). Do not go to their art show or purchase anything from them. If you do I have a feeling you’ll be very sorry.

Great experience with Benoica on Liberty of the Seas. We found some very nice pieces from Kre8 and Slava Ilyayev. Benoica helped us to begin our collection, she was professional as well as personable, the entire experience was great on all fronts.

I just came from NCL Bliss ....I had a great experience with the art show and the art was exquisite... A young gentleman helped me out by the name of Bruce Cambell very knowledgeable with the art and was very a great listener to what type of art I was looking for. He made me feel welcomed and was on point with art.

Art is a matter of taste, and I have consistently found artwork at the onboard cruise auctions by Park West that I love. I have purchased four artworks from Park West, and won an additional two large artworks at Park West giveaways. I even framed a couple of the small free artworks given out after attending the auctions. I am satisfied with both the price that I paid for my artworks, and with the same great service and understanding of the different Park West sales teams on five separate cruises. Whenever I told them that a price was just too high for an artwork that I was thinking about, different sales teams on separate cruises always treated me respectfully and with understanding. I did not feel pressured in any way on the occasions that I was interested in an artwork but did not purchase. I enjoy the onboard art auctions whether I purchased artworks or not. In my experience, Park West is a very nice optional activity during a cruise that I have always not only been satisfied with but also look forward to on my cruise vacations. I have found that by simply openly communicating with Park West's wonderful sales teams, that I always enjoy every event hosted by Park West and I do not feel pressured to buy when I tell them I am not shopping this time or that the price is too much for my budget. And on the cruises when I did purchase artwork, I was treated wonderfully by Park West every time no matter how much I was spending. Thank you for many enjoyable on board art auctions and educational talks on my cruise travels, Park West! I always love Park West cruise events, and hope to enjoy more of them in the future!

Reijnder, Kelly- Anne, Dallas and Kamo have made the art cruise experience gun for me again. In 2016 I bought my first artwork and have been on many cruises since but never have had another great experience in regards to the Park West Team until now. They are first of all very knowledgeable, extremely friendly and willing to answer all questions. You will have the best art cruise experience with this team and more likely than not end up buying a piece you love and can take home with you and appreciate every single day.

Cheerful, kind, and knowledgeable staff! Alfie goes above and beyond. Holland America Cruise around the Mediterranean.

My husband and I had an incredible experience with Park West Gallery during our April cruise. From the very beginning, the team was genuinely kind, welcoming, knowledgeable, and passionate about art, which made the entire experience even more enjoyable. We are not typically art collectors, so we never expected to leave with such a genuine appreciation for both the artwork and the people behind the gallery. The team made the experience memorable, fun, and completely approachable. We looked forward to seeing them every day during the cruise, and visiting Park West has become something my husband and I look forward to doing together in the future. It is a new shared interest that we both genuinely enjoy. Each piece of artwork ordered has also arrived in perfect condition and in a reasonable amount of time, which has only added to our positive experience. The scavenger hunt was one of our favorite activities. I loved discussing the artwork with my husband and trying to answer all the questions correctly—it made learning about the art interactive and so much fun! We also really enjoyed the videos featuring the artists JBon and Goddard. Learning about the artists and their inspiration made the artwork even more meaningful and personal. Overall, we attended every event that was offered and enjoyed each one. At no point did we ever feel pressured to purchase anything. Instead, we felt welcomed, educated, and inspired. Thank you, Park West Gallery, for creating such a wonderful experience. We can't wait for our next opportunity to visit! I wish I had written this review sooner because the team truly deserves the recognition. A heartfelt thank you to Siobhan Kehoe (Art Auctioneer), Nicola Novakovic (Gallery Director), Zarco de Beer (Gallery Director), Megan Buckley (Gallery Director), Aiden Olivier (Art Specialist), and Romario Hunter (Art Coordinator). Every one of you helped make our experience unforgettable!