In Oct. 2021 I bought 3 prints from them off a cruise ship. I received the first two but the third was a nightmare. After attempts to reach out to them with no response I finally gave up on receiving the third. Eight months later I receive an alert from Fedex that it is on the way. I finally was able to speak with a manager to tell her I would be returning the print and would like to have a refund. I had paid the other two off early even though I had a promotion with the card company they partner with and closed the account because of problems with them. Low and behold they were able to charge the print to this closed account. She said they could do this. She told me she was not going to honor the clause on my contract about late arrivals and that all sales were final. Then she went on to say that if I did not like it we could finish up in arbitration
RW
Ruel W.
Beware!! Scam!!!
I've head a terrible experience dealing with Park west. I purchased 2 pieces of art from a PW art auction back in February 2022 on Ncl; I was invoiced and shipped the wrong artwork and it's been so frustrating dealing with so many of the incompetent employees they have on staff. It is now almost August and I still have not received my artwork. Everytime I call, I get the run around and they tell you whatever they can to get you off of the phone. I regret the day I attended a Park West art auction, I advise anyone considering it to stay far away and go a different route. I cruise regularly and I will for sure be alerting anyone I see near a park west auction of my horrible experience.
CA
Christine A R.
They say my car doesn't exist does that mean I'm not going to get my art
I'm not very happy I've tried to send two payments and they keep getting returned and then I have to talk to somebody from another country unacceptable and I still have not received my art if it's an American company let's talk to an American so we can get this straightened out I will never ever do this again and never
TI
Tiffany
Got terribly scammed by Parkwest Skye…
Got terribly scammed by Parkwest Skye Li and her team, she did not mentioned that we will not necessary received what we auctioned. Till now she did not replied my message ever since. We auctioned for a piece, but received another piece. This was what the support team replied:
"The registration number you received isn’t always the same registration number on your invoice.
Per terms of your invoice, you may receive a different edition, and therefore a different registration number.
Or, if it’s a unique work, it means you didn’t get the exact painting that was at the event. However, you did receive a unique, painting from the artist. If you look at the attached invoice, you will notice that there no serial number (.0000) on that piece means you were not invoiced for the exact piece that was at the event"
RATHER YOU GUYS SAVE UR MONEY AND DONATE TO CHARITY FOR GOOD DEEDS THEN FEED THEM. DONT WASTE YOUR MONEY.
SL
Steven L.
What an unbelievable wake-up call I…
What an unbelievable wake-up call I received when I tried to sell a ‘signed,’Picasso lithograph that I paid over $11,000.00 for….at auction, the auctioneer never bothered to mention that the signature was ‘estate signed,’ and NOT the original signature by the artist. The best offer I found online for the exact same work was $300.00! I also purchased a hand signed Miro lithograph that I paid $27,000 for…..best price I’ve seen since purchasing in 2015 was $3750. I purchased a ‘millennium,’ series Rembrandt portrait for about $7400.
Best resale price I’ve seen for that work was $3200….the fact that they don’t ‘buy back,’ or offer to put up pieces for ‘re-auction,’ should tell you what kind of operation they run. If you want to purchase Park West works, go to Artbrokerage.com and see what their art really sells for….you’ll be quite surprised. DO YOUR HOMEWORK!!!!!
AN
Augusta N.
THEY RUIN THE PASSION FOR ART
THEY RUIN ART
In my opinion art should be for everyone, but at Park West Gallery art is only for those who can afford it.
I was on Norwegian Epic cruiseship in April 2022, and there was an artauction, as an artlover, I went, because I was interested in seeing their paintings, and the first thing they asked me about was, if there was anything I liked, and I said yes, but not anything I could afford for now (I'am 20 years old and taking a gap year, so I don't have a lot of money, but I like painting and I love paintings, so I thought that it wouldn't be important, whether I could afford a painting or not, I would enjoy the show anyway, and art is a passion for everyone, not just for those who are rich). When I said, I couldn't afford anything, they just rolled their eyes at me and walked I away, I thought that was a weird thing to do, the guy who did it is called Thomas, and he worked on the Norwegian Epic from 19/4-22 to 27/4-22 (I don't now if he was on the ship before or after me). At the auction the auctioneer said that we could play a game, he didn't explain it very good, but we should just hold our cards up in the air to see, who could hold it up long enough, and what do you now, in the middle of a game, you have bought a painting for a lot of money (totally not worth the money, looked like a printed poster). I didn't understand the game, so I took my card down after, when I thought the game was over, but then another auctioneer called Megan, come over to me and asked me about, when I would like to make an appointment, to come and talk to them about the painting I just bought. I told her that it wasn't my intention to buy a painting, and I thought it was just a game, but she kept explaining to me that this was not a reservation. I know the rules for an auction, but I wouldn't pay 60 dollars for a poster, and when I kept explaining to Megan that they should make the rules for the game more clear, she just said "yeah whatever, its fine," and then she turned around and rolled eyes at me. I could see her pointing at me and talking about me to one of her coworkers, and they looked very despiteful and evil at me. When the auction was over, I walked out, and we got a free painting, but the lady who was giving them, just kept talking to a couple and pushed the painting into me without a word.
I can read that some of you have a lot more worse experiences than mine, but when you are cruising alone, and people treat you like that, you don't feel very good. So I would just warn you about this company. I don't thing they actually care for art, it seems like the only thing they care about is making money, and if art only becomes about money, you should really find another job, because that is just a mockery to art.
Art is about letting feelings out and enjoying a creation, not about fooling people to pay more and more, and certainly not a way to exclude people who won't buy anything in the way, they did it.
I saw how the talked about the other people, at the artauction, who didn't buy anything, and it is very clear that they only favorites those, who are buying from them. Not a nice way to make art a place for everybody.
I would not recommend this company. And I would avoid Megan at any cost, she is terribly mean.
CB
Chris B.
Appalling service AVOID!
Purchased a piece of art whilst on a Regal cruise which was due to be shipped within 6 weeks. When it didn't materialise we contacted them to be told it was in for framing and would be delivered within the next 6 weeks.
When it still didn't arrive we contacted them again to be told they didn't actually have the material we chose to frame it and would we like to choose a different frame.
They tried to avoid a request for a refund and only when we said we would claim thee money back through the credit card company did the reluctantly agree. This was only a few days ago however we are still waiting for the money to be returned.
Regal cruises weren't the slightest bit interested or concerned about the poor service onboard their ship either.
Avoid this company at all costs.
NA
Natalie
These are skilled scam artists!
These are skilled scam artists who sell garbage art to ignorant tourists using high-pressure sales tactics, at vastly inflated prices. Don’t be a victim. Check out their lawsuit history!!!