ParkMobileReviews of parkmobile.io

Convenient way to add parking and extend while at event, but "extend" button does not confirm extension- it adds more parking. Possibly the App could add a "confirm" "accept" or "are you sure" button before adding more and more unnecessary extensions.

Paid for parking and still got towed, worst service ever. No refund, no way to correct information, and I had to pay to get my car out. Please do not use this app and park elsewhere, there are way better parking companies. Do better and improve the services.

Completely off as far as zones vs parking. I got double charged by the service.

On 3/9/26, two family members and myself attended a Cleveland Cavaliers game. Due to a family member's physical disability, I wanted to secure parking as close to Rocket Arena as possible. I booked and paid for parking at the Euclid Prospect Gateway Garage at a cost of $55. Upon arrival the fee charged on site was only $30. I reached out to Gateway Garage to request a refund of $25 and was told I would have to contact Park Mobile since Gateway contracts with them for online reservations. Park Mobile's customer representative told me they would not issue a refund because they are not responsible for the discrepancy. I found no disclosure on their website advising patrons they may pay more when paying through their website vs paying directly at the garage. Customers should be aware of possible overcharging by Park Mobile so they can make an informed choice.

No way to correct information once you start a parking session. If you enter the wrong information you will have to pay twice. Its absolutely ridiculous that there is no way to edit the info. I accidentally entered the information for a different car and had to initiate a second parking session with the correct car to avoid a citation. I fully expect a refund but park mobile would not refund the 1st session.

You have no choice but to use the app if they've made an agreement with your city. They are happy to charge you for parking but, say you have two cars and used the wrong plate and need to change during an active session. You are SOL. You either risk a citation or have to pay for parking twice in the same spot! Late stage capitalism. It's not enough that a third party app collects one fee per spot, they need to make more.

I used Parkmobile and never had any problems, had 3 vehicles registered, then all of the sudden I get a Notice that someone is parking and has started a parking session. I login and it shows a Vehicle in Atlanta GA. registered on my app. SO, I contact Parkmobile and "CARLOS" says "there is nothing they can do". RUN from this APP, its security is not up to par and they do not help if there is an issue. even if you can show you are in Florida and someone else in another city adds a vehicle.

Changed vehicles and made the necessary license plate change on the app. But the app failed to update the plate resulting in a $43 ticket. Won’t be using this app again.