Park CandyReviews of parkcandy.com

I ordered this shirt in March of 2025 and received it in March of 2026. In that time the Disney vacation that I particularly ordered this shirt for has come and gone and recently I have lost 85+ pounds. I reached out to Park Candy about 6 months ago and was told they would not refund my money because to much time had past and my order was beyond their return policy. I have also reached out to Park Candy since receiving the shirt asking to return and or exchange it for a size that currently fits me and have been ignored. It's a shame because I really like their products but it your customer service is trash the product doesn't matter... Good Luck Park Candy, going forward I'll be buying from RSVLTS.

If it was over a year before I got my package I’m glad I received it but very poor delay

Fast delivery, amazing designs, and well-made products!

I preordered a bag in May 2025. Waited patiently, then asked for an update. They told me it would ship by October...ok fine. I can use it as a Christmas gift instead of a birthday gift as was originally intended. October comes and goes and I reach out again and keep getting the run around. "Warehouse is backed up" but I'm in the queue? But they also can't give me an update at all on when it might ship. They offered a refund in December which I told them I wanted, and now it's February with NO ANSWER. They are no longer replying to my emails asking for a refund update. I wanted to love them so much. Bottle opener was great, shipped on time and it so cute. This was my second order and I also had a THIRD order where my shirts were never printed and didn't even get shipped until weeks later when I reached out. I get the feeling they're a small company and overwhelmed. Don't over promise and under deliver. And NEVER preorder from this company. They'll just take your money.

The shirts are awesome the colors and quality is fantastic.. this was a preorder so it took a while to get to me. The communication could be a little better is my only concern.. but they did tell me when the shirts shipped..

We love our new Park Candy shirts and merch! The slight stretch in the shirt material makes the shirts so comfortable. We were also pleasantly surprised to see the high quality of the tiki glasses. They have a substantial heft, making them nearly impossible to knock over, even for clumsy me!

Ordered a mailbox bag in December 2024 that was listed as currently shipping, then for months was told that the items were in their fulfillment center and would be shipped soon. In August 2025 I finally just asked for a refund, which never arrived. In November 2025 they said they would be mailing a check, which never arrived. They ignore emails and restrict and delete inquiries about orders on their socials.

I am still waiting on the delivery of a shirt. I was issued a tracking number several weeks ago. I reached out to customer service and they blamed USPS. I contacted USPS, they say that although a shipping label was created, the item was never picked up or dropped off with them. Somehow I can't get an answer from anyone that isn't a Park Candy bot. Meanwhile I keep getting requests to review my experience, I was holding off, but... It really too bad, I LOVE the button up shirts, I own quite a few, but this has been a bad experience. I am assuming the order is lost, hopefully it can be replaced.