Park CandyReviews of parkcandy.com

I preordered a dress for my 50th birthday in March for an 'early April' ship date. It is April 19 and my dress hasn't shipped. My party is next Saturday, and I can only get their AI Bot when I make inquiries. I'm so disappointed.

Great product and service!

My order was a pre order for March. It is April 18th and I still do not have my order and now nobody is answering my emails.

I love the Park Candy designs and the shirts are well made! Customer Service has been amazing when needed!

Yet another home run! Love these shirts. You WILL not be disappointed. A suggestion—size up unless you want a more snug fit.

Product came well packaged and safe. High quality cups to enjoy your favorite drink from. Shipping was a little slow but otherwise great experience.

The entire process of the pre-order was riddles with delays with poor communication from Park Candy to the customer. The order took over a year to arrive. When the order did come in, the actual product measurements did not match the ones listed on the website. While a return could be attempted, the entire process has been such an ordeal that is rather just eat the money than deal with them again.

The product is nice< it was everything else that I had tos problem with. When I ordered the item it was for a Christmas gift. I ordered it late November and it said it was going to be delivered in early December. In the craziness of the season I didn't notice until a couple days before Christmas it still had not shipped. The only way to contact Park Candy is through an email address. I wrote. No response. Ten days later I wrote again. Fast forward to February and my 7th email and no response still. It was super frustrating to write to an email that went nowhere. No other ways to communicate. I reported them to the site I made the purchase on but nothing happened. Then one day in late March the item arrived. No explanation no apology just a package. Honestly at that point I didn't care anymore. I won't purchase anything else from them again. They ignored all the emails. If they sent one back explaining they were overwhelmed or it was on back orde. I would have at least given them the benefit of doubt. They ignored my emails and just sent the product 3 months after it was promised. Their customer service is a joke. If you order pray you don't have any issues otherwise good luck getting any response.