Park ResortsReviews of park-resorts.com

Awful experience, filthy caravan, filthy bar, cracked uneven paths. Badly run site at Thorness Bay with management not interested.

The two bedroom caravan we chose on the internet was not the one we got, when we questioned the staff about it they quoted “the photo we saw on the internet was for illustration purposes only “ well isn’t that false representation or am I mistaken

We’ve recently stopped at parkdean at Saltcoats Caravan 196.The caravan was appalling . It stank of mould and stale cigarettes. My daughters duvet was covered in faeces and the bedding The bathroom mat was sodding wet with mould all over it and on the floor. Under the cushions in living room hadn’t been cleaned there was trimming missing Mould all over curtains Boiler hadn’t been checked since 2017 fire extinguisher hadn’t been checked since 2007. The fire escape windows were nailed shut. I’ve complained they say they take things seriously but I doubt this happens. Please don’t use caravan 196. It will be your holiday from hell

We been to caravan site last week location Lake District Whitecross Bay Caravan Park. Last time we been to Dorset site. The cleaning this of caravan is not acceptable there is a marks in the Sofa and mattress. Is disgusting. Not happy at all.

South view skegness. Very nice park but we are very disappointed we booked a lodge with a hot tub but were refused extra towels for the hot tub even though we paid over £1800 for the week Also the on site gym has no air con till after 8am even though it opens at 730 . Punishing trying to do cardio in a room with no air con

Booked Caravan for 4 nights @barmston beach parkdean resort, on arrival was given the caravan that wasn’t booked to top it up reception and manager had no customer service, didn’t stay in the horrific smelly caravan left on the same day. Please avoid, better of setting a tent in your garden :). Advise to the park listen to what your customers needs and not to be so arrogant and show no respect to others.

booked at southview in caravan decided to upgrade before we went thecaravan was not the one stated I.e a Sleaford van. we paid extra for this. on arrival the van seemed not to bad .however looking closer we found en suit bathroom had no plug in sink toilet brush broken and unusable floor filthy found childs soother on floor .in seating area found toys behind small fridge from previous occupants during our stay we found out why there was a small additional fridge in the van .On third day found all our food had gone off due to main fridge not working correctly it had to thrown away later that night at 3 30 am the alarm system went off security was called out to sort it .On inspection of other bathroom it was found there was not even a toilet brush at all to use We have use south view before but will not visit again after this experience On reading other reviews from other users PARKDEAN needs to take on board these comments very quickly

After my initial complaint about our holiday ar Birchington Valw which I had previously put on this site,I made a further complaint to customer services,which was passed on the the site manager,but my complaint was just dismissed with a wer Sorry!!! Not good enough, So if you want to stay in a caravan with a overwhelming stink of urine,not enough untencils,not very clean, and even leaving the holiday one day earlier because you cant stand the smell any longer,If you want to sit in the sun outside in the sun amidst loads and loads of cigarette but,BIRCHINGTON VALE IS THE PLACE TO GO.if you want a nice comfy clean sweet smelling van DONT GO TO BIRCHINGTON VALE. Or f you expect any resolvement from customer service DONT GO TO BIRCHINGTON VALE.