Park ResortsReviews of park-resorts.com

These are know in the trade as shark resorts . Do not rent ir buy from these dream boats turn into shipwrecks

Terrible company. Just want money. No customer service. Avoid at all costs.

Greedy awful company, once you buy a caravan off them they are just money hungry. Save your money and go to a more reputable holiday company .

rip off money hungry poor services

Sadly I cannot give this company any lower score than a one star because I would give a minus five if it was possible! Some bright spark of a director has come up with the idea of putting all pitch fee payment through a credit company WITHOUT any consultation from the owners meaning that you have two choices pay in full around six thousand per year of pay a credit company through a credit agreement?? This should have been put to current owners first for comments, The customer support teen talk down to you as if your an twit, I spoke to a young lady called abbey who was very dismissive towards me and the attitude towards me was if you do not like the system then leave!, I WOULD NOT RECOMMEND THESE PEOPLE TO MY WORST ENEMY they are bully’s and inefficient to say the least it has taken them almost two years to get a change of address right.

Disaster holiday,I book with parkdean every year and have done for the past 5 years.weve found this year rather disappointing.we normally use the sun to book and always had fantastic holidays,so this year we booked direct and paid that bit extra and stayed for 2 weeks.ive found this holiday has been ruined and spoilt our stay.we went out 5 out of the 14 days.i have a 1 year old and a 5 year old and my daughters been in tears cause we couldnt go swimming or even out much due to them having severe conjunctivitis which theyve obviously caught out of the dirty caravan weve been put in,they also had high temperature and sickness.i did file a complaint at reception to be told theres nothing they can do as we left it to long to complain and if we book back with them next year they can give us a free upgrade,which we dont want due to the state of the one weve been put in.we met some friends here who booked through the sun and we even looked at there caravan n it was so much cleaning than ours.i even found food on some of the pans n saucepans.i find this appalling,my childrens socks were wrecked within a few hours of being in the caravan and as my yougest is crawling even some of her clothes are with how dirty the floor/carpet was.there was all stains over the caravan seats aswell.we had no hoover so we used a dust pan and brush to sweep the carpet after seeing the state of our socks,there was that much dirt and even pet hair was disgusting.if I drove we would of left the next day but due to living nearly 130 miles away and relying on a family member to bring us and drop us home we couldnt get a lift back so the earliest we could go home is a day.i filled a complain't and got asked to return to the holiday park again.i will not book with parkdean again absolutely disgusting !!

Very disappointing! Paid for a luxury upgrade at Valley Farm Clacton & the caravan was filthy,disgusting & smelt. Had massive cobwebs with flies in them,food splattered on the walls,holes in the walls,cupboard doors hanging off & smelt of damp & rotting. Definitely wasn’t the caravan we booked from the pictures on the website. Staff totally unhelpful! We checked out within 20 minutes as it was that awful. If that was the upgrade & apparently a 2018 new caravan would hate to see the cheaper ones. DEFINITELY WONT be booking with Parkdean again!!!

Caravan very dirty smell of wet dog disgusting! Human hair/ long white dog hair in caravan & now on my clothes. Terrible smell in bathroom used 1 bottle of bleach & 1 packet of wipes in 4 days Walls of caravan covered in hair dirt & stains. Dirty mop/ mop bucket/dirty washing up bowl Toilet entrance in pub doors dirty dirty dirty. Soft play is just a battle ground for kids Beach stinks Queue in pool to get changed is long The staff are lovely and food in pub is quite nice . Kids love the entertainment