Theresa M.
Just got back today from Mersey island…
Just got back today from Mersey island park resorts , the caravan which was a gold was very nice which was a good start but we went over to the boat house for a meal totally disappointed ☹️ I found the bar staff not very friendly when we got our meal my husbands was steak and ale pie the pastry on the pie was so hard you couldn’t cut it and the dinner was un,eatable as was mine when u pay nearly £17 a meal it’s not good 😡 of course I no nothing will done but won’t stay with them ever again
Response from Park ResortsJun 27, 2026
Hi Theresa, We always aim to deliver a great experience, and we are genuinely disappointed when we don’t meet expectations. We will take this opportunity to ensure your comments are shared and taken on board with the park staff so they can look to make immediate improvements where necessary. Your satisfaction is important to us and we are very sorry that we have fallen short on this occasion. We hope this will not deter you from visiting us again in the future, as we are confident you would have a better experience. ^JC



