Park ResortsReviews of park-resorts.com

Just disappointed with the overall experience. Does not represent good value for money in my opinion.

We have been using park Dean for well over 15 years and have enjoyed every single one of my breaks.The last five years have been the best as the parks just get better and better.We have just returned from Sandford it's a beautiful park well run ,well maintained the reception staff are efficient friendly and knowledgeable.Our Caravan was spotless and car parking easy.The pool is lovely and clean and children's play area very safe.we recommend the fish and chip shop as it was delicious.we didn't use the club area but the bar was comfortable with a good selection of Beer and Wine . The bus stop is at the entrance to the park and will take you to Poole,Swanage castle Corfe and many other villages.We will DEFINITELY BE GOING BACK.we have booked four holidays with park Dean this year and can't wait for our next stay with them.

Was at Sandylands staying in one of their top of the price range caravans with balcony over a long weekend from 16th March - 19th March. Caravan was cosmetically lovely to look at but downright uncomfortable to sit in or sleep in. It appears that you need to be less than 5' in height to get the most out of their rock hard sofa's and uncomfortable beds. I am 5'4" tall yet I found the seating too low to rise from with ease & the bed again the same problem. Cooking on the stove was also a nightmare, as the oven took too long to cook anything, cooking on the hob or using the toaster set off the smoke alarm, so microwave meals was the only solution. I have reviewed Sandylands a few years back with their Bronze or lowest priced caravan & although I wasn't expecting the luxuries of home from home, found those caravans cold & non functional - hence why I opted for a higher spec this time around. Don't get me wrong, the higher spec caravan is very pleasing to the eye & will serve a purpose, but at those prices, I expect the caravans to be functional, comfortable & similar to home. What I experienced was back pain & bad meals. TV & central heating was perfect, although there was no promised DVD player. Overall impression is that unless I was really stuck & prepared to pay through the nose for a morsal of comfort just because it is the closest to home - use a hotel instead - you might not have as much space but you get what you pay for.

We booked a 3 days weekend break with Park Dean (Ty Mawr) but we left the resort after 2 nights of stay, due to the worse holiday experience. Reasons: 1) When we called to Park Dean (number given in email), on the day of our arrival to confirm for the double glazed and central heating, they said that they can't confirm because caravan will be allocated on arrival. I offered to pay extra to make sure we get central heating because we didn't realise that we got to pay separately for central heating, but they refused to confirm. 2) There was no water in our caravan for two nights, we had no clean plates and mugs next morning. All blame was put on frozen pipes due to adverse weather. No arrangements to deal with such type of situations. UK is a cold country so management should have done better planning for weather. 3) No alternative was offered to compensate the customers for the poor arrangements, apart from offering to fill the water for the kettle from reception. 4) Indoor pool temperature water was not warm enough and my kids were literally shivering while swimming. (I wished we were Crocodiles). 5) No remote was given with TV but when we called a couple of times then our TV was replaced by another TV set, which was slightly bigger than my laptop. I am not exaggerating, I got a voice recording of all the conversation which I had with Park Dean. People can listen to themselves and decide. Booking number is: 6487823 Holiday park: Ty Mawr Arrival on: 16/03/2018 Caravan # : G9

I caravan holiday almost every year, mostly haven. But I want to have a nice experience without it costing so much. I know what I am paying for, whether it is high or lower quality so I am without expectation. But when I use Park resorts it is not only very affordable, but I can enjoy a nice caravan depending on my booking week. The staff in my personal experience have been very friendly and quick to help when I ask for help. I am going again to them this year and to a very affordable 2017 caravan with veranda and en suite shower toilet room. I am very satisfied. Thank you.

I've used this company twice before for my family holiday in Wales. Carmarthen Bay and North Wales. Recently completed my last visit and would not return to any of the Park Resort sites due to my experience at Carmarthen Bay this October. The star troopers insulted the audience, dirty caravan, staff unprofessional and the list goes on. BTW it does not make sense to inform the company due to the person you complaining about would be the one dealing with the complaint. Which in my opinion defeats the process. Don't miss interpret my review, Wales is a lovely place, if you want to have a great holiday with positive memories in Wales, avoid staying at Park Resorts sites especially Carmarthen Bay.

We stayed at Skipsea Sands and had a fantastic week. We had requested a pet free caravan as my daughter has allergies, they had booked us into one that did take pets by accident but realised before we arrived and had upgraded us to a new 2017 model that was pet free and immaculate through out which was much appreciated. All staff were very friendly and polite and very helpful. The site was clean with plenty to do and the kids evening entertainment team were brilliant. It was my youngest daughters birthday while we were away and the staff really made her feel special. This was our first family holiday and we had an amazing time I would highly recommend this site and would love to go back next year.

I and my wife booked two weeks at Cresswell towers northumberland.We drove for four and a half hours,but we were given the wrong booking ,you will have to go to Skipsea.We were on the road for eight and a half hours.My wife is in a wheelchair,and they will not talk to me.