Teresa & Jeffery M.
Elise
Elise, our travel concierge, was our first impression of Paramount and she made a good one. Prompt responses, pleasant demeanor and being knowledgeable, really helped us in choosing Paramount for our traveling needs. The only complaint was a none functioning microwave on one leg of our flights, so had to endure cold French toast, but that's the only reason for 4 instead of 5 stars.
Response from Paramount Business JetsFeb 8, 2021
Dear Teresa, We are so sorry for your troubles with the microwave and that you had to endure the cold French Toast. After receiving your message, we contacted the operator immediately and they were gracious enough to comp the entire catering order! And we forwarded the credit to you. In addition, we at PBJ wanted to do something nice for you, so we also sent you a check for the entire catering to cover the next round of catering as well. BTW, we have confirmed, the microwave has been fixed. Thank you so much for your business. We appreciate you and Mr. McCaw very much and hope you will think of us again in the future when needing a private jet. With Kindest regards, Paramount Business Jets Team