Paradigm Health & Wellness Reviews | Read Customer Reviews of paradigmhw.com

Paradigm Health & WellnessReviews of paradigmhw.com

4.148 reviews
Fitness & Weight Lifting
1189 S Jellick Ave, City of Industry, California

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Paradigm Health & Wellness

About Paradigm Health & Wellness

Paradigm Health & Wellness is a leading supplier to the Fitness, Health, and Wellness industry. The company is headquartered in the United States in Southern California.Our commitment is to continuously bring to the market, new and innovative products that pro-actively address the needs and wants of today’s and tomorrow’s consumers.We have been trusted by world renowned brands in the health and fitness industry to develop unique products under their brand names. Our products in all brands have proven results as testified by our consumers. We also guarantee our products and stand ready to serve customers through customer support. Your holistic well-being is what we strive for everyday through our Paradigm H&W products.

Paradigm Health & Wellness (paradigmhw.com) has 48 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: paradigmhw.com
Website: paradigmhw.com
Category: Fitness & Weight Lifting
Location: City of Industry, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company has not replied to any reviews yet.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Paradigm Health & Wellness reviews

48 approved reviews, newest moderated first

Kevin S.
Aug 8, 2022
Had a missing piece when the box became…
Had a missing piece when the box became ripped in shipping. They immediately replaced it! Great service
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Tim M.
Aug 2, 2022
There was no hassle to get my part…
There was no hassle to get my part replaced. They simply listened to my concerns and processed a replacement. The entire process was extremely quick (literally 24 hours from submission to shipping notification), and multiple follow ups to ensure my issue was truly resolved. This was a wonderful customer experience!
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Doug B.
Jul 29, 2022
The Desk Bike is perfect addition to my workout routine
Ordered the Desk Bike and I just love it. So smooth and quiet, plus so convenient to be able to work and bike at the same time. The desktop is very versatile, such that I pull it towards me when pedaling, or I can push it away from me and use it as a standing desk. It was also extremely easy to assemble. Everything fit perfectly, except they sent two right pedals and no left. I followed the instructions in the manual and sent them an email. I had the correct pedal within one week. Very satisfied.
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Scott D.
Jul 26, 2022
Extremely quick response
Extremely quick response and replacement shipped out immediately. Very impressed.
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Ken T.
Jul 15, 2022
weight bench
Item arrived with minor damage from shipping, damage did not effect operation. Replacement part shipped & arrived very quickly. Top notch Customer Support!
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Nigel H.
Jul 7, 2022
A part on our stationary part broke and…
A part on our stationary part broke and I submitted a claim. Fast and easy. Would recommend reaching out if you need help.
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Satisfied C.
Jun 29, 2022
I contacted customer service because…
I contacted customer service because the display on the treadmill did not show the distance I was walking. They responded the same day with a YouTube video for a fix. The fix did not work and I contacted customer service again, including a picture of the set-up. They responded the next business day saying I needed a new sensor. The sensor arrived within 3-4 business days and resolved the issue.
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Jim
Jun 18, 2022
Problem with the Exerpuetic 440XL .....
My Exerpuetic 440XL treadmill was automatically set to the maximum speed when I increase the speed gradually, which is dangerous for older people. I contacted Paradigm, shown them a video of what happened and they determined I need to replace the electronic console, too bad my unit was out of warranty and need to purchase the parts. They shipped out quickly and it was easy to replace, and now the treadmill is working like it used to again.
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