SpringRacks HostingReviews of panel.springracks.com

Would not recommend this host. They go out of their way to spy on you and stalk your private activities on your Discord server. If they don’t like what they see about you, then they will ban you from using their services. I had an ImageToMap plugin that lets my players upload images to transform it into a map in Minecraft. I sent a message containing upload url on my Discord server to let players upload memes onto my server. The Springracks staff Brandon saw it. He wiped my server and banned me from their service immediately without saying a word. I wasnt given a warning or word about it. I was so scared. One hour later, he finally sent me a screenshot of my message from MY DISCORD SERVER. I had no idea he was stalking me in my Discord server on his alt account this whole time! I asked why and he said I can’t host non-MC related things. Dude, that plugin takes less than 10 megabytes. Im not using my server as a file storage. Those images were gonna be displayed as maps on my Minecraft server. This is literally a plugin I downloaded from Spigot website. Its definitely Minecraft related! If it wasnt then it wouldn’t be compatible with my Minecraft server. Now Im left with no server for my players anymore. Way to go ruin everything Springracks.

I was using SpringRack’s 3 GB server only for a couple of hours. My server was suddenly wiped and my entire account was deleted. They didn’t warn me first or tell me anything. I was just running a Paper Minecraft server with some plugins that I downloaded from Spigot. If there are some plugins that aren’t allowed, then they should’ve told me first instead of banning me right away. This is how strict they are if you download a plugin your not supposed to then they ban you immediately. The support is also very slow. It took them 5+ hours to give me my server.

My experience with renting servers from SpringRacks has been highly inconsistent, veering from decent to downright disappointing. The primary issues that have tarnished my experience are the unreliability and sluggish response times. It's been frustrating to see the server experience downtime every few days, each time without any prior warning or subsequent explanation. Additionally, when we encountered a critical functionality problem on their panel the issue has remained unresolved for the better part of a week. Moreover, in the last four days alone, the service has been down three times, again without any prior notification. This lack of reliability and communication has significantly impacted my opinion of SpringRacks, leading me to rate my overall experience as 1 out of 5.

They had excellent service, was able to help with backup related issues, and was very helpful and responsive. I would definitely recommend to newer server owners due to their fast response and excellent service. They are absolutely fantastic. 5/5

Had a worker for the company jump in my discord dm to help me out to switch hosts when it comes to palworld. He helped me in every single step of the way! Big thanks!

I love the preformance of the servers, but basic plan was really bad when I tried it out for the first time. We played on a survival server with 1 iron farm and 4GB RAM - I know that's not that much, but aternos preformed better with 2GB RAM and It constantly crashed. Although basic plan was bad when I played, it is possible that they made it stronger since. Standard Plan is just amazing.

Response time was reasonably fast. The staff were friendly in their replies and very efficient in getting to the root of the issue I was having.

Very good server and fast and perfect support by the admin of discord server that for every problem is alwais avaible to help :]