SpringRacks HostingReviews of panel.springracks.com

Needed help installing a port for a mod, which I had never done before. Brandon in the Live Chat feature was prompt, concise, friendly, and extremely helpful and showed me how to get it set up and running within minutes. Thanks!

Helped me get my server started with ease. Highly recommend these guys!

After you purchase your server, you submit ticket requests for help. You can easily follow the progress on those requests. We've had many questions as we've worked to make this our perfect server. They've been very fast to respond (less than an hour) and have worked hard to accommodate our requests. I like them!

Before even purchasing their service, I went to discord to ask some rather long and inquisitive questions about how things are handled. After receiving speedy responses from the team, I went ahead and bought a server the next day. The server management program is a massive help for anyone who's too lazy (like me) or busy to configure things on their own. The team is very knowledgable about many different plugins, I've not stumped them a single time with any of my questions (believe me they are long and annoying questions since I'm so rusty from years without playing the game) irregardless they're very helpful and quick to answer. Additionally, given that the server billing panel is still rather new, I was able to offer some input about how it was setup, and the things I raised concern over were quite literally addressed the next day with a speedy fix from the team. I'd recommend these guys to anyone. The customer service aside, servers run well, without lag, and the server panel itself is very clean and concise. Easy for anyone to use and understand. Even for a peon like me.

Predatory. I am being billed months after cancelling and cannot fix the issue

3 Days we tried to found the problem in our server. Employee is very effective and found our probleme very fast. We didn't see the problem, but Brandon resolve it fast enough. We appreciate the 5 star custumer services we had! I recommend it for sure

Brandon find the ways to restore our server after a crash I was dumb but he find the problem and now it work again (stupid json file corrupted haha)

This company has been one of the only company's to offer such a amazing price for their services, and like no other they have 24/7 support who are actually ready to help you rather than be troublesome and try to start arguments, I've never had any trouble with any of the staff and they all seemed too nice, the service itself is amazing, what they sell, their servers, the prices, I never had any problems and whenever I switched to a diffrent minecraft hosting service I always felt as if it was a downgrade and that I'm not always getting my money out of what I'm paying for. Thanks again to the springracks team for always looking out for your customers. ❤️